Senior Systems Engineer

Role Senior System EngineersTechnology EUC Field IT ServicesLocation Bonneville FranceBusiness Unit CISCompensation Competitive (including bonus)Job DescriptionToday the corporate landscape is dynamic and the world ahead is full of possibilities None of the amazing things we do at Infosys would be possible without an equally amazing culture the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.At Infosys we assure that your career will never stand still we will inspire you to build whats next and we will navigate further together. Our journey of learnability values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.Your roleSupport the IT and Telecommunications Infrastructure for the specified Area / sites ensuring the utilization of Hardware Software and Communication Systems are consistent with the Global IT strategy.Onsite support working closely with centrally provided IT services including design operations and service desk to meet the agreed service levels.Build the relationship between IT and the Business to become the recognized and valued partner for the delivery of IT Service.Planning & AdministrationProvide information and assist IT Service Delivery Manager with IT budgeting and cost controlFollow and enforce Client policies regarding IT management security standards and proceduresAssists users with business proposal generation regarding our standards and policiesIT Infrastructure & SupportEnsure optimum support for end-users at all times within agreed service levelsEnsure that relevant IT documentation is maintained and up to dateSupport and maintain the IT Infrastructure security standards to be compliant with the Client security policySupport and maintain the IT Infrastructure systems and data access to be managed in collaboration with Service DeskSupport and maintain the IT Infrastructure backup and recovery including Disaster Recovery PlanningSupport and maintain the IT Infrastructure asset management including Hardware lifecycle management and SW licensingSupport and maintain the IT Infrastructure audit complianceSupport the appropriate level of service for a centrally provided and maintained IT Infrastructure for : server clients printers and other standardized peripherals data communication (LAN WAN WLAN VPN access and required components) voice communication (local and remote)Act as a local point for all IT issues (Infrastructure and Application) your site and within the Area and ensure engagement with the appropriate IT Group (Infrastructure European Applications or Divisional Applications)Uses the helpdesk as the central point for all IT issues and service requestsCommunicationEstablish good working relationships with users and other sources of support and assistanceBuild the relationship between IT and the Business to become the trusted partner for delivering value and high levels of ServiceSkillsBasic knowledge and understanding of the technologies:WindowsNetworking ConceptsCITRIX; MS Remote AccessActive Directory GPO & policy design and supportSecurity and Compliance ToolsPersonalBesides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include :High analytical skillsA high degree of initiative and flexibilityHigh customer orientationHigh quality awarenessExcellent verbal and written communication skillsAbout InfosysInfosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.Visit to see how Infosys can help your enterprise navigate your next.All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employerRequired ExperienceSenior ICKey SkillsPresentation Skills,Iis,Data Collection,Military Experience,Windows,Host / Hostess Experience,Visio,Construction Management,Special Operations,Maintenance,Troubleshooting,Wiki SystemsEmployment TypeFull TimeExperienceyearsVacancy1 #J-18808-Ljbffr