Fraud & Risk Analyst

Fraud & Risk Analyst – Zeffy Base Pay Range – Range to be discussed. About Zeffy – Zeffy is the fastest‑growing nonprofit platform in North America, helping organizations raise funds, run events, and engage donors. We work with over 80,000 nonprofits and are doubling annually. Millions of people run schools, shelters, and community initiatives. Yet most lack modern tools. We believe the greatest opportunity for technology today is to amplify the impact of nonprofits. Built on a sustainable, self‑funded model, Zeffy reaches over 1M donors monthly and grows profitably, giving us the freedom to focus fully on our mission. Nonprofit workers are heroes. They deserve the best technology, and we’re hiring top minds and hearts to build it for them. About The Role As a Fraud & Risk Specialist at Zeffy, you’ll protect our platform and users as we scale across North America and expand into new markets like the UK. Your mission: tackle anti‑fraud daily operations (70%) while cracking the operational load and finding big, radical solutions (30%) that cut fraud detection time in half. Key Responsibilities Maintain fraud losses around 1% of margin while balancing protection and growth. Increase user satisfaction with fraud verifications by 10 points, reaching top‑tier market standards. Fully automate nonprofit background checks using AI‑driven workflows, speeding onboarding and compliance. Streamline payment dispute handling, cutting processing time by 3× through smart automation. What Creates Value In This Role Detect new fraud patterns – vigilance to spot emerging fraud types and uncover sophisticated schemes before they scale. Optimize fraud operations – identify inefficient controls with low ROI and replace them with high‑impact alternatives through automation and simplification. Improve customer experience – better communication, product improvements, and proactive measures that balance security with user satisfaction (e.g., ringless call on bank account changes). Fraud & Risk Principles At Zeffy Fast decisions, fast implementation – rapid decision and implementation cycles. Full‑stack mindset – split time between solving daily fraud cases and building smarter, more automated systems. 80/20 obsession – optimize for impact over effort, focusing on the 20% of work that delivers 80% of results. Carte blanche to innovate – full autonomy to optimize, innovate, score models, AI automation, new detection patterns. Impact over hierarchy – the best idea wins, regardless of who it comes from. Preferred Experience / Qualifications 6 months to 2 years of experience in fraud prevention or other customer‑oriented positions, ideally in a startup, fintech, or payment company. Judgment through analytical mindset – attention to detail, investigative approach, ability to detect complex fraud patterns and dig until root causes. Empathetic communicator with strong client focus, clear communication in French and English, and ability to build trust while handling sensitive cases. Operational hacker mindset – improve efficiency, automate workflows, and generate creative solutions. Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t check every box. If this applies to you and you are interested in the position, we’d love to hear from you What's In It For You 5 weeks holiday per calendar year Competitive stock option program Health insurance (with Alan) Allowance for ecological transport (bike, transit) Wellbeing allowance of €270 per calendar year Team volunteering four times per year Offices located in Paris 11ème with flexible hybrid work 2‑3 days per week Offsite summit once a year with the entire team Recruitment Process Recruiter Call (video, 45 min) Immersion Interview with Head of Fraud (video, 1.5 h) Case Study (video or in‑person, 2 h) Cultural Interview with leadership (in‑person, 1 h) Team Lunch + Reference check Job offer Seniority Level Entry level Employment Type Full‑time Job Function Finance and Sales Industry Software Development #J-18808-Ljbffr