Segment Owner

Join or sign in to find your next job Join to apply for the Segment Owner - Self-Serve role at Alan 4 days ago Be among the first 25 applicants Mission & Vision We are a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care – private, public, and direct to consumer – we create the most member‑centric healthcare experience. We empower everyone to overcome day‑to‑day health obstacles and live healthier lives. Alan serves more than 950K+ members, partners with 35K+ companies, and has reached 680M+ in annual recurring revenue. Our team of 700+ people spans France, Spain, Belgium, and Canada. Company Culture Mission is the Boss: long‑term thinking and success above all else. Member & customer‑led: obsessively focused on solving their problems. Champions of excellence: high standards and talent density. Distributed ownership: accountable, enlightened ownership. Radically transparent: information is accessible and written‑first. Optimistic alchemy: collaboration with genuine care. Empathetic challengers: direct, caring feedback. Bold & creative contrarians: think differently to achieve greatness. Disciplined in execution: decisive actions with focus. Fight for simplicity: high‑impact processes, smart frugality. Job Overview – Segment Owner (Self‑Serve) Our self‑serve segment owner is a strategic role accountable for one of the company’s segments, responsible for defining and executing the complete go‑to‑market strategy for that segment. Your Missions Strategic Planning & Execution Identify growth bottlenecks and new market opportunities; set short‑term (weekly/monthly/quarterly) and long‑term (2–3 year) priorities. Set bottom‑up targets. Deliver weekly segment performance updates including target achievement, ARR, churn and gross profit metrics. Product Marketing & Channel Enablement Market intelligence: deep insights on customer personas, dynamics, pain points and needs. Maintain continuous customer pulse through interviews and sales call reviews to inform hypotheses and prioritization. Craft differentiated positioning and competitive advantages to accelerate customer acquisition. Empower channel owners across paid advertising, SEO, partnerships and referral programs. Evaluate and provide feedback on channel proposals and initiatives. Act as an accelerator and provide rapid deep‑dive support (e.g., SEA optimization, conversion analysis) and build/launch segment‑specific assets. Product & Data Surface segment‑specific feature requirements and tracking/analytics needs. Continuously improve performance dashboards leveraging AI & Data team assistance. Contribute to cross‑functional topics and partner with business stakeholders to ensure profitability. Qualifications At least 5 years of experience in product marketing. Experience in strategic business development or go‑to‑market – a plus. Full French and English fluency (written and spoken). Strong analytical skills and comfort building dashboards and using AI assistants for data analysis. Entrepreneurial & growth mindset: self‑starter who thrives in a fast‑moving environment. Experience with pricing/packaging and unit economics; ability to reason about profitability. Collaborative and able to influence cross‑functional teams. Experience working with small business and individual customer segments – a plus. Perks & Benefits Fair rewards: generous equity packages complement your base salary. Flexible office: HQ, co‑working hubs, or full‑remote with equipment sponsorship. All the tools you need: MacBook Pro, keyboard, laptop stand, monitor, Bose headphones. Flexible vacation policy and working hours. Delightful healthcare insurance: 100% for you and your children, 90‑100% for partners (permanent contracts only). Transport benefits: country‑specific commuter benefits. Learning & training opportunities: free books and conference budget. Personal growth through coaching: dedicated coach from day one. Parental leave: extended for new parents (permanent contracts only). Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Business Development and Sales Industries: Insurance #J-18808-Ljbffr