Staff Software Engineer

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWhat you get to do in this role:Build high‑quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high‑quality product to our users.Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needsContribute to the design and implementation of new products and features while also enhancing the existing product suiteBe a mentor for colleagues and help promote knowledge‑sharingDevelop comprehensive test strategies covering functional, regression, integration and performance aspectsFoster a culture of continuous learning and improvement by sharing best practices in engineering and qualityPromote a culture of engineering craftsmanship, knowledge‑sharing, and thoughtful quality practices across the team.QualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.6+ years of experience with Java or a similar OO languagePassion for JavaScript and the Web as a platform, reusability, and componentizationExperience with data structures, algorithms, object‑oriented design, design patterns, and performance/scale considerationsExperience with any of the modern UI frameworks like Angular, React or VueAnalytical and design skillsAbility to manage projects with material technical risk at a team levelFamiliarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelinesUnderstanding software quality principles including reliability, observability, and production readiness.Ability to troubleshoot complex systems and optimize performance across the stack.Experience with AI‑powered tools or workflows, including validation of datasets, model predictions, and inference consistency.Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix‑based systemsWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. #J-18808-Ljbffr