Destination Coordinator
il y a 2 jours
OverviewCycling for Softies have offered cycling tours throughout some of Europe’s most beautiful regions for over 40 years. We pride ourselves on delivering the best experiences possible for our guests with a mix of 'off the shelf' tours and tailor-made itineraries combined with a pro-active approach to customer service.2025 was one of our biggest summer seasons yet and we are aiming to continue this growth into the 2026 season. These are exciting times for the business, and we are looking for great people to join us on our journey at our base in Saint Rémy de Provence, France.RoleWe are looking for Destination Coordinators who share our passion for cycling holidays to join our overseas team in France between April and October. As our people on the ground, our Destination Coordinators are responsible for the successful delivery of our cycling holidays; providing an experience that leaves our guests eager to come back and ride with us again.The role is a varied one and requires strong organisational skills, a pragmatic approach to problem solving and excellent communication with guests, suppliers, and teammates. A typical day will involve a mix of welcome meetings, luggage transfers, bike maintenance and planning. All of this is supported by our Destination Manager on the ground and our wider team based in our London office – with emergency support available 24/7.Core ResponsibilitiesOnboarding guests at the beginning of their holidays and catching up at the end of their stayProviding our clients with the highest levels of service throughout their tour, resolving any issues encountered during their trip and helping to maintain our excellent reputationTransferring luggage between hotels as clients move through the tourOrganising, maintaining, and transporting our fleet of bicycles and e-bikesPlanning 'on the ground' logistics required for the successful delivery of our toursMaintaining positive professional relationships with our local suppliersTo succeed in this role you will haveAbility and desire to work in Europe between April and October (including EU residency or appropriate visa for roles in France)A full, clean driving license and confident driving a medium-sized van (VW Transporter or similar sized model)A friendly and outgoing character who enjoys meeting and looking after peopleStrong organisation, communication and planning skillsAn interest in bikes and cycling, with some basic maintenance skills (additional training provided)French language skills (not compulsory but desired)Experience working independentlyBenefitsIn addition to a competitive monthly salary, you will receive:Use of company vehicle and equipmentContribution to travel to and from your destination at start and finish of season if necessaryFull training for the role, including bike maintenanceHoliday payHoliday discounts for friends and familyAccess to trade discounts on cycling equipmentThe chance to develop your travel career – in the field or in our London officePlease Note: Accommodation is not provided but we are able to help you to arrange this ahead of your start date through our local contacts.How to applyTo apply, please send your resume and cover letter to our Provence Destination Manager, James Dewar (provence@bspoketours.com)We are accepting applications from both individuals and couples. #J-18808-Ljbffr
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Destination Coordinator
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