Enterprise Customer Success Manager
il y a 2 semaines
Enterprise Customer Success Manager - Paris Paris, France As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship‑management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well‑defined methodology that helps them identify the customer’s unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work‑life harmony that best fits them. What You’ll Do: Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross‑functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the onboarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization Who You Are: Customer‑centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals Experienced in the B2B tech space or with SaaS companies Able to travel for customer onsite visits and events as required Fluent in written and spoken English Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best‑in‑breed onboarding Intra‑departmental mentor and buddy program for in‑house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. #J-18808-Ljbffr
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Enterprise Customer Success Manager
il y a 2 semaines
Paris, France Hivebrite Temps pleinJoin to apply for the Enterprise Customer Success Manager role at HivebriteContinue with Google Continue with GoogleJoin to apply for the Enterprise Customer Success Manager role at HivebriteGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue...
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Enterprise Customer Success Manager
il y a 4 jours
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il y a 2 semaines
Paris, France Navan Temps pleinAs an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product...
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il y a 3 jours
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Enterprise Customer Success Manager
il y a 2 semaines
Paris, Île-de-France Datadog Temps pleinAs an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You'll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating...
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Paris, France Data Recrutement Temps pleinUne entreprise internationale basée à Paris recherche un Customer Success Manager Enterprise pour gérer des comptes stratégiques et développer le business. Le poste requiert une solide expérience en Customer Success, idéalement dans le domaine SaaS et une capacité à travailler avec des interlocuteurs C-Level. Le candidat devra démontrer des...
