Payment Operations Analyst

il y a 6 jours


Paris, France Swan Temps plein

About SwanAboutSwane is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swane processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).Our missionBanking belongs in business softwareMany software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.It’s a missed opportunity. Business software shouldn’t just record financial activity— it should run it.Job DescriptionPayment group overviewThe Payment group at Swan leverages industry knowledge, payments expertise, and general acumen to build and operate the banking products & platform that power money movements for all Swan financial products.Ultimately, the group is working towards a future in which all of the complexity that comes with handling money is hidden from Swan’s partners and end‑users.Payment Operations responsibilitiesBanking TransactionsEnd‑to‑end resolution of banking transaction‑related incidents with internal (Engineering, etc.) and external (partner banks, card issuing processor, card scheme, card manufacturer, etc.) stakeholders.Clearing vs. settlement controls and reconciliation on all payment flows.Management of operational/day‑to‑day relationships with Swan’s financial partners and identification of process inefficiencies.Execution of non‑STP transactions (



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