SaaS Customer Experience
il y a 1 semaine
A leading mobility solutions provider in Paris is seeking a Customer Experience Manager to oversee and optimize customer success workflows. This pivotal role involves operationalizing customer lifecycle processes, improving retention metrics, and collaborating closely with the Customer Success leadership team. The ideal candidate will have extensive experience in customer success and a strong command of both French and English, making impactful contributions to drive the success of post-sale operations.
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Customer Experience Manager SaaS
il y a 2 semaines
Paris, Île-de-France Shiftmove Temps pleinAt Shiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for a Customer Experience Manager...
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Customer Experience Manager SaaS
il y a 2 jours
Paris, France Shiftmove Temps pleinAt Shiftmove , we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a Customer Experience Manager...
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Customer Experience Manager SaaS
il y a 1 semaine
Paris, France Shiftmove Temps pleinCustomer Experience Manager SaaS (f/m/x)At Shiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.ResponsibilitiesCustomer...
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Customer Experience Manager SaaS
il y a 2 semaines
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a Customer Experience Manager...
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Customer Experience Manager SaaS
il y a 1 semaine
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a Customer Experience Manager...
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CUSTOMER EXPERIENCE REPRESENTATIVE – SAAS
il y a 2 semaines
Paris, France Data Recrutement Temps pleinTHE COMPANY: A EUROPEAN TECH LEADER IN CUSTOMER ENGAGEMENT AND MARKETING AUTOMATION The company has developed an all-in-one platform empowering over 500,000 organizations across 180 countries to build meaningful customer relationships through email, SMS, WhatsApp, chat, and marketing automation. Their technology offers a full view of the customer journey,...
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SaaS Customer Experience
il y a 1 semaine
Paris, France Shiftmove Temps pleinA leading technology company in Paris is seeking a Customer Experience Manager to optimize and manage customer success workflows. The role demands expertise in SaaS lifecycles, strong analytical skills, and the ability to communicate effectively across teams. Responsibilities include overseeing retention performance metrics and ensuring high data quality in...
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Customer Success Manager – TravelTech SaaS
il y a 1 semaine
Paris, France Ezus Temps pleinUne start-up innovante cherche un(e) responsable Customer Success pour accompagner ses agences de voyage dans l'utilisation optimale de sa plateforme. Vous serez responsable de la formation des clients, de la gestion de leur satisfaction et de la collaboration avec les équipes pour des améliorations continues. Le poste nécessite 2 à 5 ans d'expérience...
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Senior SaaS Customer Success
il y a 1 semaine
Paris, France Algolia Temps pleinA pioneering tech company in Paris is looking for a Senior Customer Success Manager to lead customer engagements and ensure success post-implementation. The ideal candidate will have 2-3 years of experience in customer success or account management, preferably in a SaaS environment. This role requires strong relationship management skills and the ability to...
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SaaS Customer Success Manager
il y a 1 semaine
Paris, France OneStream Software Temps pleinAt OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence.As a Customer Success Manager (CSM), you will...