SaaS Customer Experience

il y a 1 semaine


Paris, France Shiftmove Temps plein

A leading mobility solutions provider in Paris is seeking a Customer Experience Manager to oversee and optimize customer success workflows. This pivotal role involves operationalizing customer lifecycle processes, improving retention metrics, and collaborating closely with the Customer Success leadership team. The ideal candidate will have extensive experience in customer success and a strong command of both French and English, making impactful contributions to drive the success of post-sale operations.
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