Ecommerce Operations Manager
il y a 1 jour
About the Company We are a dynamic and rapidly growing company specializing in delivering high-quality products to a global customer base. Our mission is to provide exceptional online shopping experiences by leveraging cutting‑edge technology and a customer‑centric approach. As we expand our operations across Europe and Asia, we are seeking a dedicated E‑commerce Operations Manager to join our team. Job Summary The E‑commerce Operations Manager will focus on driving business growth by analyzing online sales performance, identifying opportunities for improvement, and coordinating cross‑functional efforts to optimize our e‑commerce strategy. This role requires a strategic thinker with hands‑on experience to optimize our e‑commerce operations and drive sales growth. Key Responsibilities E‑commerce Strategy & Execution : Develop and execute e‑commerce strategies for mi.com, focusing on improving online sales growth and enhancing customer engagement. Actively monitor and optimize daily platform performance to meet business goals. Project Management : Manage and coordinate e‑commerce projects, including sales campaigns, product launches, performance marketing initiatives, and CRM activities. Ensure projects are completed on schedule and achieve their intended goals. Advertising and Marketing Optimization : Oversee the planning, execution, and continuous optimization of online advertising campaigns to improve key metrics such as website traffic, conversion rates, and return on ad spend (ROAS). Data Analysis & Reporting : Perform regular business reviews and generate reports to monitor sales performance and operational efficiency. Use data‑driven insights to identify growth opportunities and implement actionable improvements on the e‑commerce platform. Cross‑functional Collaboration : Collaborate closely with GTM, marketing, sales, and other teams at headquarters, regional, and local levels to ensure e‑commerce initiatives are well‑coordinated and aligned with broader company objectives. Qualifications Bachelor's degree in Ecommerce, Business Administration, Digital Marketing, or a related field. Minimum of 3-5 years of experience in e‑commerce management or a similar role Proficiency in English, French, and Chinese (both written and spoken) Excellent analytical and problem‑solving skills, with a data‑driven approach to decision‑making. Strong project management skills, with the ability to handle multiple tasks and meet deadlines. Outstanding communication and interpersonal skills, with the ability to work effectively in a team‑oriented environment. #J-18808-Ljbffr
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