Bilingual Content Moderator

About the job Content Moderator / Customer Service Specialist (French & English) - PortugalAre you fluent in French and confident in English? Join our international team in Lisbon or Porto, Portugal, and help ensure a safe and respectful online environment. You'll moderate content, support users, and contribute to a platform that values integrity and community. This is a full-time, on-site role, ideal for EU citizens ready for a meaningful career in a dynamic and multicultural setting.Location: Lisbon or Porto, Portugal (On-site)EU Passport required️Languages: French (C2/native) + English (B2+)Contract Type: Full-timeSchedule: Rotational shifts, including weekends️Relocation package providedWhat You'll Be Doing:Moderate user content in accordance with platform standardsRespond to customer inquiries via email, chat, or ticketing systemsEscalate sensitive or complex issues through the right channelsMaintain a secure and respectful user environmentAccurately document all cases and moderation actionsIdeal Profile:Native or C2-level French, with strong English communicationEU citizenship or valid EU passport (required)Organized, emotionally resilient, and detail-orientedExperience in customer service, moderation, or digital platforms is a plusEthical, professional, and a team playerWhat We Offer:Welcome bonus of 3000 EURRelocation support (travel + accommodation assistance)Full paid training and onboardingDiverse, inclusive team in vibrant Lisbon or PortoModern office with supportive leadership and development opportunitiesLong-term career prospects in digital operations and customer careBe part of a team that makes a real impact onlinewhile enjoying life in sunny Portugal.Apply now and take the next step in your international career #J-18808-Ljbffr