Conseiller en Qualité et Conformité Réglementaire dans le secteur des Services Médicaux

Overview Sales Solutions: Quality Assessment & Standards: Transportation & Fulfilment SOP & Work Instruction Development; FedEx Network and Facilities (Hubs, Stations) Policies & Procedures Development & Implementation; Quality & Regulatory Advisory; Quality Management: Quality Corrective & Preventive Actions; Quality & Compliance Advisory; Quality & Compliance Performance; Compliance & Quality Program Implementation; Continuous Improvement of QMS & Processes; QMS Implementation & Administration; Quality Audit: Internal Audit Process Design & Implementation; Certification Audit; Customer Audit Programs; Audit Strategy & Readiness Program Documentation; Audit Program; Healthcare Customer Liaison: Customer Request / Issue Resolution; Quality Agreements, Questionnaires & RFQ Proposal Provides guidance and support to internal and external customers regarding the effective management of business healthcare quality assurance and support regulatory compliance. Responsibilities Plans, organizes, and directs the quality management processes and systems. Provide Quality guidance, support, and advice to internal stakeholders. Provide Quality guidance, support, and advice to external customers, vendors and regulatory bodies. Perform functions utilizing electronic quality systems with an understanding of regulatory requirements. Identify, manage and perform continuous improvement projects to ensure customer satisfaction and business continuity. Performs or reviews deviation investigations and CAPAs. Performs or reviews Quality Agreements and Supplier Qualifications. Performs training included but not limited to GDP, IATA and CEIV certifications. Performs other duties as assigned. Minimum Education Bachelor’s degree/equivalent in healthcare quality or safety, transportation, business, information systems, computer science, science or other scientific or quantitative discipline. Minimum Experience Five (5) years’ minimum experience required in pharma quality in manufacturing, laboratories or distribution or closely related experience and including experience in business, transportation, logistics or supply chain management. Deviation experience. Knowledge, Skills and Abilities Proficient Office 365 skills required. Strong basic management, human relations, project management, analytical and communication skills required. Ability to train, communicate and present clearly, both orally and written to all business levels. Must be able to collaborate with business areas, customers, vendors, systems users, and technical developers. Knowledge in European regulatory compliance. Lean/Six Sigma training preferred. Mandatory Job Conditions Business travel required, Fluent in English, French and German Additional Details This position will require some travel for vendor visits, site investigations and certifications. Our Company FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all. FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. #J-18808-Ljbffr