Site Reliability

Join to apply for the Site Reliability / Gitops Engineer role at Canonical. 1 day ago Be among the first 25 applicants. Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Ubuntu, our platform, is widely used in breakthrough initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person in interesting locations around the world to align on strategy and execution. We are founder‑led, profitable and growing. We are hiring a Site Reliability / Gitops Engineer to our Information Systems (IS) team. This role is an opportunity for an automation‑first technologist with a passion for Linux to build a career with Canonical and drive the success of those leveraging Ubuntu and open source products. If you have experience with IT operations automation, infrastructure as code and a passion for technology, you will enjoy working with some of the best people in the industry at Canonical. Job Summary The IS team at Canonical supports and maintains all of Canonical's IT production services, in charge of running services used by over 60 million Ubuntu users. As an SRE & GitOps engineer you’ll drive operations automation in our private and public clouds, leveraging open source IaC tools, CI/CD pipelines, and Canonical’s own products for software operation automation. You’ll also improve Canonical products by providing critical feedback through bug reports, pull requests and collaboration on design and implementation. Location This role is available remotely in any timezone. Responsibilities Apply your experience of IaC to develop infrastructure as code practices within IS by constantly increasing automation and improving IaC processes. Automate software operations for re‑usability and consistency across private and public clouds, considering the complexities of distributed systems. Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical. Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure. Develop skills in troubleshooting, capacity planning and performance investigation, and set up, maintain and use observability tools such as Prometheus, Grafana and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services. Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures. Provide assistance and work with globally distributed engineering, operations and support peers. Be given uninterrupted development time to focus on larger projects and automation of manual tasks. Share your experience, know‑how and best practices with other team members in design sessions, mentorship and collaborative work. Carry final responsibility for time‑critical escalations. Qualifications Deep experience of and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes to applications and infrastructure. Strong modern engineering background (peer review, unit testing, SCM, CI/CD, Agile). Python software development experience with large projects. Practical knowledge of Linux networking, routing and firewalls. Affinity with various forms of Linux storage, from Ceph to databases. Hands‑on experience administering enterprise Linux servers. Extensive knowledge of cloud computing concepts and technologies. Bachelor's degree or greater, preferably in computer science or a related engineering field. Ability to communicate clearly and effectively in English over email, chat, video or voice calls. Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate. Willingness to be flexible and learn new things quickly. Inspired by the needs of fast‑changing environments. Happy to work within distributed teams. Passionate about open‑source, especially Ubuntu or Debian. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical work from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills and raise your game. Equal Opportunity Employer Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Engineering and Information Technology. Industries: Software Development. #J-18808-Ljbffr