Information Systems

Information Systems - Open Source Technical Architect Join to apply for the Information Systems - Open Source Technical Architect role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include world‑leading public cloud and silicon providers, as well as industry leaders across many sectors. The company is a pioneer of global distributed collaboration, with 1,200 colleagues in more than 80 countries and very few office‑based roles. Teams meet two to four times yearly in person in interesting locations around the world. The company is founder‑led, profitable and growing. We’re hiring an Information Systems Architect to define the best practice in infrastructure as code at a global scale. Join us to advance the state of the art and shape the infrastructure behind tens of millions of devices running Ubuntu. The Information Systems (IS) team is responsible for all IT operations at Canonical, including the infrastructure for building, packaging and distributing Ubuntu globally. As the IS architect, you will own the design of hardware and software implementation from PCI lanes to CDN and everything in between. As the IS Architect, you’ll be in a unique position to improve Canonical products and the open‑source technologies they’re based on by leading System Reliability Engineers (SRE) and Data Center Engineers (DCE). This is a home‑based position, with twice‑annual travel to company events totaling around 4 weeks per year. Location: Remote in the EMEA region. The role entails Define, obtain buy‑in and implement the vision of a world‑class internal cloud. Setup, maintain and update the technical design roadmap and guidelines for the SREs within IS. Collaborate with cloud‑ops software development teams to provide input for roadmap, requirements and prioritisation. Provide IS management with input and advice regarding technology, reliability, resilience and business cases. Lead technical choices to implement solutions as self‑service products, ensuring scalable operation. Collaborate with product security and operations security to set best practice and mitigate threats. Automate operations for reuse across the world’s largest companies, accounting for complexities of distributed systems. Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures. Analyze incidents and events, and establish root causes and structural improvements to minimize recurrence. What we are looking for in you Exceptional academic track record from high school and university. Undergraduate degree in a technical subject or compelling narrative of an alternative path. Confidence to speak up, exchange feedback and share ideas. Track record of going above and beyond expectations to achieve outstanding results. Extensive knowledge of cloud computing concepts, technologies and operation. Practical knowledge of Linux networking, routing, firewalls, internet transit and large‑scale/bandwidth networking. Experience dealing with significant production outages, incident response and post‑mortems.Passion for writing, sharing and maintaining enterprise open‑source software solutions. Clear and effective communication in English via email, chat, video or voice calls. Familiar with and passionate about open‑source, especially Ubuntu or Debian. Nice‑to‑have skills Modern software engineering background (peer‑review, unit testing, SCM, CI/CD, Agile). Hands‑on experience of automatic administration of enterprise Linux servers at scale. What we offer colleagues Distributed work environment with twice‑yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Employee Assistance Program. Opportunity to travel to new locations to meet colleagues. Priority Pass and travel upgrades for long‑haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence to succeed and invite you to think differently, work smarter, learn new skills and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr