Coordinator, Training

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community***Essential Job Duties:**** Will provide telephone/email support, answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests. Track all admission deadlines and admission requirements as needed Perform other related duties as needed.***EDUCATION:*** High School Diploma or G.E.D. or higher. College degree preferred but not required.***EXPERIENCE:*** At least 5 years or more in a customer service or an office setting, as well as at least 2 years of training and/or program management experience.***SKILLS/ABILITIES:*** Highly organized and comfortable using technology, including project management programs, PowerPoint, Word, Excel, and Outlook. Able to anticipate potential problems and problem-solve independently. Good communication skills with the ability to work with different Departments and people, as well as the ability to work independently and as a team. Bilingual in Spanish preferred but not required.There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the **"Top Places to Work"** by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team #J-18808-Ljbffr