Technical Support Engineer 2
il y a 8 heures
Technical Support Engineer 2 Paris, France We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi‑channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work‑life harmony that best fits them. What You’ll Do Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform Reproduce technical issues and dive into Datadog’s 600+ integrations Become demo certified and lead a three‑pillar demo to customers Participate in product conversations with internal teams based on feedback from client interactions Train as a highly knowledgeable specialist in one or more Datadog product area(s) Work from a Datadog office 3 - 5 days per week Who You Are Experienced using Zendesk, Jira, Confluence, or similar software An engineer with previous technical troubleshooting and / or programming experience Self‑motivated, detail‑attentive, and have a desire for continuous learning A critical thinker who defaults to a client‑centric approach An effective written and verbal communicator A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedule that requires weekend availability Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth Generous and competitive global benefits New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Product training to develop an in‑depth understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross‑departmentally Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #J-18808-Ljbffr
-
Technical Support Engineer
il y a 10 heures
Paris, France Qantev Temps plein# Technical Support Engineer## Qantev is hiring!## Job Description### **Your Role**As our first technical support hire, you will play a critical role in building our support function from the ground up. You’ll be the frontline for our customers, helping them resolve issues, answering technical questions, and ensuring their success with our platform....
-
Technical Support Engineer 2
il y a 1 semaine
Paris, France Datadog Temps pleinWe are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team and company...
-
Technical Support Engineer
il y a 12 heures
Paris, France Sansure Biotech EU Temps pleinKey Responsibilities Installation & Validation : Execute on-site installation, calibration, and performance qualification of new instruments in France and the European region. Manage and prepare all necessary tools / materials to ensure smooth and compliant installation. Technical Support & Training：Provide first-line remote and on-site troubleshooting,...
-
Technical Support Engineer 2, Premier
il y a 6 jours
Paris, Île-de-France Datadog Temps pleinWe are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with...
-
Technical Support Engineer 2, Premier
il y a 4 jours
Paris, Île-de-France Datadog Temps pleinWe are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with...
-
Technical Support Engineer
il y a 2 semaines
Paris, France Didomi Temps pleinDidomi helps organizations implement great Privacy User Experiences that respect choices and give people control over their data. Our Global Privacy UX Solutions are designed to solve today's data privacy challenges, such as multi-regulation consent management, privacy governance, and the need to provide self-service user privacy journeys, supercharged by...
-
Technical Support Engineer
il y a 5 jours
Paris, Île-de-France Botify Temps pleinBotify's leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more.Botify's technology powers agentic workflows, AI-driven recommendations,...
-
Technical Support Engineer
il y a 4 jours
Paris, Île-de-France Botify Temps pleinBotify's leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more.Botify's technology powers agentic workflows, AI-driven recommendations,...
-
Technical Support Engineer
il y a 1 jour
Paris, Île-de-France Jobgether Temps pleinThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support Engineer in France. In this role, you will be a key member of the Field Engineering team, ensuring customers achieve maximum value from advanced security automation solutions. You will work remotely in a collaborative, fast-paced environment...
-
Dental CAD/CAM Technical Support Engineer
il y a 9 heures
Paris, France TechBiz Global GmbH Temps pleinA leading recruitment service provider in Paris is seeking a Technical Support Engineer specializing in dental CAD/CAM systems. This role is ideal for those with hands-on experience in technical support within the dental industry. Responsibilities include providing client training, resolving technical issues, and collaborating with engineering teams. A...
