Field Service Engineer
il y a 1 jour
At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients. Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease. We believe the next frontier in biology is enabled by measuring proteins at higher sensitivity in highly multiplexed assays at the push of a button, which is something only Alamar can do. As we build our team, we seek collaborative, driven, intellectually curious people committed to solving complex challenges. Our culture rewards accountability and cross‑functional teamwork because we believe this enables the kind of breakthrough thinking that will accelerate our mission. Description We are searching for a Field Service Engineer to join a dynamic team of professionals supporting Alamar’s automated instrument for high‑precision proteomic analysis. Centered upon field engineering within our Customer Support organization, this role will leverage your expertise to deliver exceptional levels of customer service. This customer‑facing, hands‑on role offers an early hire opportunity to make meaningful impact on the development of our field service team. The role has significant opportunity to collaborate closely with Engineering and R&D teams. Primary Responsibilities Instrument installation, planned maintenance, corrective maintenance, and upgrades for Alamar’s groundbreaking ARGO platform in customer facilities. Provide exceptional levels of remote and on‑site customer support throughout EMEA and beyond. Preferred location is Paris / Brussels; daily activities are in customer laboratories. Candidates must have easy access to a major airport and willingness to travel on short notice. Must have good French and English language skills, CEFR B2 or higher. Initiate and cultivate positive relationships with customers and colleagues. Address customer requests rapidly, including documenting in CRM system. Proactively collaborate with colleagues to provide comprehensive solutions to customer‑facing issues. Provide valuable Voice of Customer insights to inform product improvements. Create and refine scalable customer support processes that allow for future growth. Create / review technical work instructions, manuals, and bulletins. Qualifications Positive “can do” attitude a must. Adaptable self‑motivated person with attention to detail. Bachelor’s degree or equivalent in a related field (prefer 1–3 years of field‑based experience in bio‑tech industry). Exceptional ability to communicate across all organizational levels, including executives. Pragmatic thinker with a clear and effective approach to problem‑solving. Outstanding written, verbal, and presentation skills, capable of conveying complex information with clarity. Demonstrated technical skills including ability to diagnose electrical, electromechanical, and fluidic subsystems. Strong orientation toward process improvement, adept problem‑solving skills, and unwavering commitment to quality. Desire, ability, and willingness to travel from your home location to customer sites throughout EMEA and beyond when needed, with possibility of some global travel. Next Steps Are you a customer‑focused, positive, can‑do, self‑motivated, goal‑oriented engineer? Do you want to work with a team who truly works together to accomplish goals? We want to hear from you. Please apply in English. #J-18808-Ljbffr
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Field service Engineer
il y a 7 jours
Paris, Île-de-France Nexpring Health Temps pleinDescription de l'entrepriseNexpring Health leader de l'industrie de la technologie en reproduction assistée. Nous proposons des solutions avancées pour simplifier les défis complexes des soins en fertilité, en accompagnant étroitement les cliniques tout au long du parcours de leurs patients.Description du posteNous recherchons un.e Field Service...
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Field Service Engineer
il y a 1 semaine
Paris, Île-de-France Alamar Biosciences Temps pleinAt Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients. Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease. We believe the next frontier...
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Field Services Engineer
il y a 2 jours
Paris, Île-de-France Barrington James Temps pleinField Service Engineer – Nuclear Medicine (Paris, France)Are you passionate about supporting cutting-edge medical technology and ensuring clinicians have the tools they need to deliver the best patient care? An exciting opportunity has opened for a Field Service Engineer to join a global medtech business at the forefront of nuclear medicine imaging.In...
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Field Service Engineer
il y a 2 semaines
Paris, France Safeguard Global Temps pleinOnsite Helpdesk Field Engineer (Freelance / On‑Demand / Fractional Consulting) Responsibilities: Provide on‑site technical support for IT infrastructure as and when tickets are raised. Perform hardware installation, replacement, upgrades, and routine maintenance. Handle cabling tasks including installation, termination, labelling, and testing....
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Field Service Engineer
il y a 2 semaines
Paris, France Safeguard Global Temps pleinJob Title: Onsite Helpdesk Field Engineer (Freelance / On-Demand / Fractional Consulting)Roles & Responsibilities:Provide on-site technical support for IT infrastructure as and when tickets are raised.Perform hardware installation, replacement, upgrades, and routine maintenance.Handle cabling tasks including installation, termination, labelling, and...
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Lead Field Service Engineer
il y a 1 jour
Paris, France Nomad Digital Temps pleinAperçuDans le cadre du déploiement et du maintien en conditions opérationnelles de solutions Wi-Fi embarquées à bord de trains, nous recherchons un Field Service Engineer (FSE). Ce rôle est clé pour assurer le bon fonctionnement des infrastructures réseau embarquées, la satisfaction client et la qualité de service sur site et à distance.Le rôle...
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Field Service Engineer
il y a 5 heures
Paris, France Nonstop Consulting Temps pleinPrise de poste non définie BAC +3/+4 Paris Nombre de postes non défini CDI De 40k à 50k euros **Description du poste et des missions**: Cette entreprise, spécialisée dans la maintenance partagée (préventive et corrective) en radiothérapie, est orientée vers les patients et les équipes médicales, en collaboration avec les leaders du marché et...
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Proteomics Field Service Engineer
il y a 1 jour
Paris, France Alamar Biosciences Temps pleinA innovative biotechnology company in Paris is seeking a Field Service Engineer to join their Customer Support team. This role involves installing and maintaining the ARGO platform, providing exceptional customer service, and collaborating with engineering teams. Ideal candidates are self-motivated, adaptable, and possess strong technical skills with fluency...
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Field Service Engineer
il y a 7 jours
Paris, France Vaisala Temps pleinOur Vaisala solutions contribute to societies and people’s lives in over 150 countries - and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a...
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Field Service Engineer, Paris
il y a 1 jour
Paris, France Spectrum Dynamics Temps pleinThink you are qualifiedfor this positionSpectrum Dynamics Medical is engaged in the development, manufacturing, sale and service of state-of-the-art nuclear medicine imaging systems.We are spearheading the transformation of the Single Photon Emission Computed Tomography imaging systems from analog to digital detection technology, enabling hospitals and...
