Senior Product Manager

Overview As a Senior Product Manager focusing on phone services, your core mission will be to enhance all peripheral services connected to the Phone Assistant. This involves the three key areas: Scaling connectivity: Optimize how practices and establishments connect to the Phone Assistant via telephony setup and voice platforms. Improving in-product experience: Refine the Phone Assistant’s in-product settings, identify synergies with existing OS features (e.g., patient messaging), and develop new customization capabilities. Driving Product‑Led Growth: Implement strategies to ensure the product’s sustainability, including seamless onboarding and effective upsell mechanics. Responsibilities Lead product strategy for the three key areas mentioned above. Coordinate with multiple teams for feature integration and patient‑messaging framework. Collaborate with cross‑functional teams, including engineers, designers, and senior leadership, to develop innovative solutions that align product strategies with overall business goals. Conduct market research and analysis to identify customer needs, market trends, and competitive landscape. Drive prioritization and roadmap planning, balancing customer needs, business objectives, and technical feasibility. Monitor and analyze product performance, user feedback, and market trends to identify opportunities for improvement and growth. Stay up-to-date with industry best practices and emerging technologies to drive innovation. Foster a culture of collaboration, innovation, and continuous learning within the product management team. Qualifications Experience in AI product feature development with a proven track record in conversational AI or voice‑based technologies. A data‑driven approach to product development and decision‑making. Demonstrated user‑first mindset and ability to translate user needs into technical requirements. Fluency in English, and in German or French (B2 level required for user research with French‑speaking healthcare professionals). Preferred Knowledge of the healthcare industry or medical technology. Experience with system integration and architecture planning. Tech Environment Our solutions are built on a single fully cloud‑native platform that supports web and mobile interfaces, multiple languages, and adapts to country and healthcare specialty requirements. Stack includes Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. We leverage AI ethically across our products to empower patients and health professionals. Benefits Free health insurance for you and your children. Parent Care Program: one additional month of leave on top of the legal parental leave. Free mental health and coaching services through Moka.care. Special accommodations for caregivers and workers with disabilities, including remote policy adaptation, extra medical leave, and psychological support. Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy. Up to 14 days of RTT. Subsidy to refund part of the membership to a sport club or creative class. Lunch voucher with Swile card. Seniority level Mid‑Senior level Employment type Full-time Job function Product Management and Marketing Industries Software Development Equal Opportunities Statement At Doctolib, we are committed to improving access to healthcare for everyone. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability. To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights. #J-18808-Ljbffr