Information Systems

Information Systems - Open Source Technical ArchitectCanonical is hiring a role to define best practice in infrastructure as code at a global scale within the Information Systems (IS) team. The IS team is responsible for IT operations, including the infrastructure for building, packaging and distributing Ubuntu globally. As the IS Architect, you will own the design of hardware and software implementation from PCI lanes to CDN and everything in between. Your choices will impact the Ubuntu user experience for millions of users and influence how Canonical's engineers engage with compute and network resources in a devops setting.This is a home-based position with twice-annual travel to company events totaling around 4 weeks per year. The role will be based remotely in the EMEA region. Responsibilities Define, get buy-in and implement the holistic vision of a world class internal cloud Set up, maintain and update the technical design roadmap and guidelines for the SREs within IS, to improve reliability, resilience, operational scalability, and technical scalability Collaborate with cloud-ops software development teams to inform roadmap, requirements and prioritization for a standardized and automated operation Provide input and advice to IS management on technology, reliability, resilience and business cases Lead technical choices to implement solutions as self-service products, ensuring scalable operation Collaborate with product security and operations security to set best practices and mitigate threats Automate operations for reuse across large enterprises, considering distributed systems complexity Collaborate with development teams to design service architecture, documentation, playbooks, policies and procedures Analyze incidents to identify root causes and implement structural improvements to minimize recurrence What we are looking for Exceptional academic track record from high school and university Undergraduate degree in a technical subject or a compelling alternative narrative Confidence to speak up, exchange feedback, and share ideas respectfully Track record of going above-and-beyond to achieve outstanding results Extensive knowledge of cloud computing concepts, technologies and operations Practical knowledge of Linux networking, routing, firewalls, internet transit and large-scale networking Experience dealing with production outages, incident response and postmortems Passion for writing, sharing, and maintaining enterprise open-source software solutions Ability to communicate clearly in English via email, chat, video/voice calls and in person Familiarity and passion for open-source, especially Ubuntu or Debian Nice-to-have skills Modern software engineering background (peer-review, unit testing, SCM, CI/CD, Agile) Hands-on experience of automatic administration of enterprise Linux servers at scale What we offer colleagues Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Travel benefits for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. We publish Ubuntu, a major open source project and the platform for AI, IoT and the cloud. We recruit on a global basis and set a high standard for people joining the company. Most colleagues have worked from home since 2004. Working here is a step into the future and will challenge you to think differently, work smarter, and learn new skills. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Software Development #J-18808-Ljbffr