Personal Shopper

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Personal ShopperParis, FR, 77700Full TimeSomething Extraordinary Every DayYou are expected deliver a personalized and elevated shopping experience to clients by offering expert styling advice, building strong relationships, and supporting the growth of the Personal Shopping service. The Personal Shopper operates within a structured, high-standard environment and is supported in their development.You are not just selling fashion; you are crafting stories, building trust, and delivering joy through every detail.What you will be doingClient Development & Relationship BuildingSupport the development of a personal client base by nurturing existing clients, introducing new ones, and leveraging referrals.Identify clienteling opportunities and actively animate their client portfolio.Communicate with clients using their preferred channels (email, phone, WhatsApp, etc.) to maintain long-term loyalty.Styling & Product ExpertiseOffer personalized styling advice and introduce clients to new products and brands.Stay ahead of fashion trends and luxury industry developments.Attend brand trainings to continuously enhance product knowledge.Confidently suggest clothing and accessories that go beyond the client’s usual choices.Client Appointment Preparation & Follow-upPrepare product selections tailored to each client’s profile and needs.Assist in the coordination of appointments and ensure seamless logistics.Maintain accurate and detailed client profiles in the CRM system.Follow up after appointments with thank-you notes, or gifting ideas.Operational & Strategic SupportCollaborate with internal teams (e.g., The Apartment, Partnership, Tourism, PR) to deliver an “Unreasonable Hospitality” experience.Provide regular feedback to the Personal Shopping Manager on client insights, product performance, and service quality.Suggest ideas for service improvement or client gifting initiatives throughout the year.Support the implementation of projects aligned with the Personal Shopping strategy.Performance & ReportingBe accountable for personal shopping targets and contribute to team objectives.Ensure all client activity is accurately recorded and reportable (quantitative and qualitative).Brand RepresentationAct as a brand ambassador both within and outside the village.Build respectful and collaborative relationships with colleagues and brand partners to promote the Personal Shopping service.Client Portfolio ManagementCollaborate with internal local & central teams (hospitality, retail, PR, partnership) to deliver seamless for BtoC, BtoB or brand awareness audience.Be one of the spokesperson for the department activations, brand events, and client-facing initiatives.What makes you specialEvery colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:Impeccable presentation and customer service mindsetStrong interpersonal and listening skillsPassion for fashion, luxury, and stylingProactive, organized, and detail-orientedComfortable using CRM tools and Microsoft OfficeA collaborative approach to team work, and a flexible working style is essential;Has a network or existing local client list “Black Book” will be a plusAutonomy, precision, highly organized and initiative.Languages: Excellent verbal and written communication skills in French and English; additional languages (Arabic, Russian, Hindi etc.)are a plus.Ideal ProfileDegree in Fashion, Business, Luxury, or Customer RelationsFirst experience in retail, fashion, or client servicesEagerness to grow within a high-end retail environmentPassion for people, beauty, detail, and excellence.Ability to work under pressure and meet tight deadlines.Excellent listening skills, patience, understanding and resilience.The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.Our Vision is to be the best shopping destination in the world. Our Mission is to make the lives of others better - our brands, our guests, our people and our communities. Our Brand Promise is to offer something extraordinary every day. Our Five Values are the glue that bind us together and allows us to lead ahead:Authenticity - Always do the right thingInnovation - Think outside of the boxPassion - Do what you love and love what you doCritical Thinking - Challenge the obviousWhy we’re exceptionalThe key to our success is the quality and commitment of our people. To work in one of the teams at any of the Villages is to play an active role in redefining both the art and the science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast changing world. In return for your Authenticity, Critical Thinking, Innovation, Passion and Vision, you’ll receive a generous salary and we’ll also reward you by:Looking after you: You’re entitled to 25 days of annual leave (plus French Bank Holidays) and your birthday off, plus extra leave if you are getting married or moving. We provide above industry average life assurance cover, personal travel insurance, private healthcare, cycle to work scheme and flu vaccinationsTreating you : discounts throughout our villages, discounts with other retailers (known as My Choices) and a very generous employee referral bonusChampioning you : you’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career.Come and live your story with usThe key to our success is the quality and commitment of our people. The Bicester Collection is made up of 1,200 colleagues of 50 nationalities. We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen, and with this in mind we welcome everyone - regardless of age, gender identity, race, sexual orientation, physical or mental ability or ethnicity - to be a part of our family. We are offering a fantastic opportunity for a professional and commercially focused individual to join us. We have huge ambition for what we can achieve together and we want to have fun #J-18808-Ljbffr