Store Manager

il y a 1 jour


Paris, France Zegna Temps plein

Store Manager – Paris Galeries LafayetteJoin Zegna as a Store Manager, leading our team at Galeries Lafayette in Paris. As a local business expert and Brand Ambassador, you will deliver the business strategy, promote our casual luxury brand, and achieve store objectives.Key ResponsibilitiesTranslate store KPIs into action plans, set challenging goals, and hold the team accountable.Develop and execute daily/weekly/monthly sales strategies, including client outreach, appointments, and virtual consignment.Implement retention actions using clientelling tools to increase store and virtual sales.Apply best practices for selling and customer service consistently.Coordinate staff schedules with sales plans to ensure proper floor coverage.Analyze competitor activity and market environment to propose new business development ideas.Create deep personal connections with top clients and design customized growth strategies.Maintain a store environment that reflects the casual luxury brand and tell engaging stories with the team.Monitor CRM/Marketing KPIs, report customer data, and support data collection tools.Communicate company goals, build a dynamic internal environment, and inspire others to embrace change.Recruit, onboard, coach, and evaluate team members; recognize top performers.Collaborate with marketing to ensure product placement and store experience aligns with brand guidelines.Oversee product inventory, stock transfers, and store maintenance.Supervise digital service usage to drive virtual sales and enhance customer service.RequirementsProven luxury retail background.Experience leading a store team.Strong business development skills managing large volumes.Deep understanding of the local luxury market.Fluency in English and French.About ZegnaErmenegildo Zegna Group, founded in 1910, is a global luxury lifestyle brand known for high‑quality textiles and ready‑to‑wear. Zegna embraces craftsmanship, ethics, and innovation.Position DetailsMid‑Senior level • Full‑time • Sales & Business Development • Retail Luxury Goods and Jewelry #J-18808-Ljbffr


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