Product Documentation Manager

About Scaleway Since 1999, Scaleway has been designing secure, sustainable infrastructures to support ambitious companies. After a strategic shift to cloud computing in 2015, it has become one of Europe’s leading cloud providers, backed by the Iliad Group’s €3 billion investment in sovereign AI. Every day, its catalog of products—bare metal, containerization, serverless, AI, and more—serves 38 000 private and public sector clients such as Photoroom, Mistral AI, Golem AI, and ADEME. Why We Need You We are expanding our Product team with a Product Documentation Manager to lead the evolution of our documentation ecosystem (https://www.scaleway.com/en/docs/). Your mission is to guarantee the quality, consistency, and strategic impact of Scaleway’s documentation and learning content so customers and internal teams benefit from clear, accurate, scalable knowledge resources. Team You will be part of a team of 8 people: 5 Technical Writers, 2 UX Designers, and 1 Learning Program Manager. The role is highly transversal, interacting daily with product, engineering, marketing, and support. Responsibilities Lead the Product Documentation team Define priorities, monitor delivery, and ensure deadlines are met Guarantee quality, consistency, and strategic alignment of technical content (Docs, console wording, translations) Drive continuous improvement and optimization of documentation platforms Review and validate documentation outputs across products and services Oversee translation processes and QA standards Supervise Scaleway Learning (training program) Increase the visibility of the documentation team internally and externally Synchronize with cross‑functional teams to align doc strategy with product and business goals About You Hard Skills 5+ years in technical writing and documentation management (ideally Docs‑as‑Code, APIs, cloud/SaaS products) Solid expertise in documentation processes, translation workflows, and QA Strong project management and team leadership skills (prioritization, delivery, recruitment, evaluation) Proficiency with tools such as GitHub, GitLab, Localazy, Jira, 360Learning, VS Code, and Figma Excellent written and verbal communication in English and French Soft Skills Strategic vision coupled with operational rigor Curiosity, adaptability, and resilience Strong collaboration skills across product, engineering, design, and support Ability to manage multiple priorities and contexts simultaneously Transparent communicator and motivator, capable of retaining and growing talent Benefits Hybrid work: up to 3 days of remote work per week Spacious, dynamic offices with outdoor terraces and bike parking Healthy meal service at the headquarters and breakfast year‑round; Swile lunch card for regional sites Well‑being commitments (gym, daycare, discounted services) International environment where English is widely spoken Internal mobility opportunities within the Iliad Group Next Steps A first call with the Talent Acquisition Manager (30 min). Then interviews with the VP of Product, Head of Product Design, the Product Documentation team, Engineering, and a final visit to the offices. Equal Opportunity At Scaleway, we are committed to building an inclusive and respectful workplace where everyone has a fair opportunity to thrive. All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic. We believe great ideas come from everywhere, which is why you should definitely apply. #J-18808-Ljbffr