Global Education Technical Coordinator

il y a 5 jours

LourdoueixSaintPierre, France Siemens Healthineers Temps plein

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Job Description This role is a cross‑functional and cross‑group role. The role is primarily responsible for providing the best customer experience to our Education team supporting our technical training customers. This role will act as a support resource for the Education team to help solve issues, support customer registration and navigate internal business processes, works on tasks requiring considerable judgement and initiative, compiles and analyzes data and formulas. This role will perform project management to include coordinating cross‑functional teams through meetings and progress measurement activities and has program management responsibility for project(s) with no direct reports. Duties Include, But Are Not Limited To Oversees the support of internal customers encountering problems using the Learning Management System (LMS) Coordinate the training and registration of employees and business partners including the arrangements and details for off‑site or specialized training needs/programs Assist in establishing, preparing, and/or distributing training courses, schedules, catalogs, pre‑class assignments, reports and materials to internal and business partner personnel in the Learning Management System Maintains records of course activity including attendee lists, course evaluations, and prepares monthly registration reports and tracking of data for the Education department Enables training courses and schedules using our internal LMS systems including supporting pre and post commercialization system updates Proactively engages learners for appropriate communications surrounding their education and training availability, including notifications May be involved in specific projects and help to configure project methodology from project management perspective until the project is fully under control Performs other related duties as required by various functional areas of the Education team. Additional responsibilities related to Education department that will require ongoing support including but not limited to managing training and registration for our internal and business partner customers and a support resource to help solve issues and navigate internal business processes for technical training Job Requirements Experience with LMS, SalesForce or CRM equivalent and SAP or equivalent ERP product and productivity software desired Ability to rapidly absorb detailed information and translate it into correct messaging to be used across all tactics Effective skills in areas of interpersonal, oral and written communication, organization, prioritization and planning, goal setting, analytical and problem solving Results‑oriented, capable of managing and driving the completion of multiple competing projects Have a sense of urgency and strong ability to prioritize tasks, be self‑motivated, and able to effectively manage time and priorities Become part of our team You’re just one click away from the most impactful work you’ll ever do. Apply now and join our mission for "A World Without Fear of Cancer." Someone, somewhere, will be glad you did. As an equal opportunity employer, we welcome applications from individuals with disabilities. #J-18808-Ljbffr

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