Medical Market Research Projects Respondent Recruiter

Job DescriptionThe Custom Recruitment Coordinator is responsible for optimising the utilisation and performance of the Med Planet panel ensuring Quantitative and Qualitative projects are delivered within the provided budget and timelines.It is responsibility of the Custom Recruitment Coordinator to identify and deploy custom recruitment solutions to maximise the successful delivery of qualitative and quantitative projects for Med Planet and cross divisional projects where M3 MR group companies are accessing the Med Planet Panel.Essential Duties and ResponsibilitiesIncluding but not limited to the following:Design and execute multichannel recruitment methodologies for allocated projects which could include (but not exclusively) email campaigns cold calling desk research text messages online advertisement referral schemes forums blogs patient groups and associations network and social media.Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action.Call schedule confirm and rescreen respondents recruited for qualitative.Ensure confirmation letters and consent forms are sent and complete follow up calls if needed to chase on materials.Ensure that daily number of calls and strike rate targets are achieved.Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted.Monitor the performance of projects and ensure that recruitment plans are successfully executed within timelines stipulated by the client.Proactively plan organise and implement project and panel recruitment solutions aiming to maximise internal resources reduce outsource cost and ensure project delivery.Analyse and evaluate recruitment tactics post-implementation status to drive improvement in results.Provide insightful and relevant feedback on projects feasibility based on gathered market intelligence upon talking to respondents over the phone.Provide high-quality professional support to respondents via telephone and email / support ticket communications.Execute administrative tasks related to fieldwork recruitment such as but not limited to coordinating distribution and collection of survey material via post.Master and work across multiple systems to investigate troubleshoot and handle enquiries and complaints and provide appropriate solutions and alternatives to respondents.Handle all enquiries according to company policy and expectations regarding outcomes time to resolution and communication standards.Complete panel building activities in line with needs of the business.QualificationsEducation and Training RequiredBachelors degree or equivalencyMinimum ExperienceDesirable: 1 year of experience in healthcare Market Research fieldwork recruitmentKnowledge, Skill, AbilityFluent in French and EnglishExceptional written and verbal communication skills with demonstrated knowledge of English and French grammar rulesStrong Microsoft Office skills (Excel) and quick learner of new technologies/softwareMust have basic math skills with the ability to learn to calculate incidence rate response rates profit etcInterest / natural curiosity or previous experience /exposure within the healthcare spaceExhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project successAbility to work autonomously and in a team environment to successfully meet study specific and departmental objectives.Self-motivated and able to prioritise tasks throughout the workdayExceptional time management organisational skills attention to detail and ability to multitaskAttention to detail quality of work and adherence to processesAdditional InformationRemote Work: YesEmployment Type: Full-timeVacancy: 1Key SkillsQualtricsQuantitative ResearchSpssData CollectionMicrosoft PowerpointResearch ExperienceSurvey DesignQualitative ResearchMarket ResearchMerchandisingCustomer relationship managementData Analysis Skills #J-18808-Ljbffr