Operations Manager
il y a 5 jours
Job Summary:
We are seeking an experienced Operations Manager to join our team at Cooltra. As a key member of our B2B operations team, you will be responsible for managing customer relationships and driving business growth.
Key Responsibilities:
- Manage a portfolio of key accounts and develop strategic plans to drive business growth
- Collaborate with cross-functional teams to identify and capitalize on new business opportunities
- Provide exceptional customer service and support to ensure customer satisfaction
- Lead and manage a team of Area Managers to achieve business objectives
- Develop and implement process improvements to increase efficiency and productivity
Requirements:
- Native level of French and advanced level of English
- Previous experience as an Area Manager (at least 2 years) and team management
- Experience in key account management
- Strong business acumen and ability to analyze data to drive business decisions
- Excellent communication and interpersonal skills
What We Offer:
- Permanent contract and full-time (35 hours per week)
- Opportunity to be part of an international team
- ~50% discount on Cooltra services
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