Residential Property Claims Administrator

Antin Résidences is seeking a dedicated and organized Residential Property Claims Administrator to join our team. In this role, you will play a vital part in managing the financial aspects of insurance claims and ensuring smooth operations within our residential properties.

Responsibilities:

• Financial Claim Management: Oversee all financial aspects of insurance claims, including instruction, recovery, and reconciliation.
• Collection & Reconciliation: Manage the collection of amounts related to claims and ensure accurate reconciliation.
• Tenant Communication: Respond promptly and effectively to tenant inquiries and complaints regarding charges and claim-related matters.

Service Provider Management:

• Administrative Support: Handle administrative tasks for contractors, syndicates, and tenant associations.

Charge Resolution & Move-Out Administration:

• Complaint Handling: Address customer complaints regarding charges and budget forecasting.
• Move-Out Processing: Manage move-out settlements, refunds, and related administrative tasks.

Additional Duties:

• Housing Benefits & Anomalies: Manage housing benefits and address any anomalies or discrepancies.
• Tenant Account Reimbursements: Process reimbursements for tenant accounts.
• Billing Adjustments: Handle billing adjustments as needed.