Job Opportunity at Ibis Styles Tours Centre

We are seeking a skilled and friendly Front Desk Associate to join our team at Ibis Styles Tours Centre. As a key member of our reception team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience during their stay.

Key Responsibilities:

• Customer Service: Greet and assist guests, respond to their inquiries, and resolve any issues in a professional and courteous manner.
• Front Desk Operations: Manage the front desk, handle check-ins and check-outs, and maintain accurate records of guest information.
• Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
• Teamwork: Collaborate with other departments to ensure a smooth and efficient operation.

Requirements:

• Language Skills: Fluency in English (and potentially a second language) is required.
• Computer Skills: Proficiency in hotel management systems and other relevant software.
• Previous Experience: Previous experience in a similar role is an asset.

What We Offer:

• Transportation Support: We provide support for daily transportation.

Work Schedule:

• Flextime: Flexible working hours.
• 8-Hour Workday: Standard 8-hour workday.
• Night Shift: Availability to work night shifts.
• Day Shift: Availability to work day shifts.
• Evening Shift: Availability to work evening shifts.
• Holiday Work: Availability to work on holidays.

Work Environment:

Our hotel is a dynamic and engaging workplace, and we are looking for someone who is passionate, motivated, and ready to take on new challenges. If you are a team player who is committed to delivering exceptional customer service, we encourage you to apply.