Field Service Technician
il y a 4 jours
At TOMRA, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at our installation bases.
Key Responsibilities:- Ensure maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
- Deliver exceptional customer experiences through effective communication and support.
- Optimize sorting systems/processes through sampling and testing.
- Identify opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
- Serve as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.
- Technical training at BAC+2 level (Electronics / Electro-technical / Automation / Industrial maintenance or similar); OR relevant experience in on-site preventive and curative maintenance by supporting industry customers as a maintenance technician/specialist or service engineer;
- Willingness to travel approximately 80% of the time, in France (with occasional international travels);
- You have a valid car license;
- You have a solid technical foundation, particularly in electricity (reading electrical diagrams and plans, API/PLC electrical automation);
- You are at ease with computer programs / PC configuration;
- You are fluent in French and English languages;
- Ability to establish and maintain effective working relationships with clients, internal and external associates, and management.
- Permanent contract (CDI) with attractive remuneration;
- Innovative and fast-growing company, strong emphasis on a positive intercultural environment and diversity culture;
- International working environment, a great company spirit and an open feedback culture;
- Professional and personal development: learning on the job, specialized course, conferences etc.;
- Norwegian corporate culture (no hierarchical thinking, transparent communication culture);
- Teamwork is not something to be forgotten - you will have the opportunity to work with highly qualified colleagues and to learn from each other.
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