Customer Order Management Assistant
il y a 4 semaines
We are seeking a dedicated individual to support our operations in a dynamic environment. The successful candidate will be responsible for:
- Overseeing the complete lifecycle of customer orders from initiation to fulfillment
- Coordinating with various internal teams to ensure timely order updates
- Responding to customer queries through multiple communication platforms
- Identifying and resolving potential challenges to enhance customer experience
- Assisting in optimizing administrative workflows related to order processing
- Collaborating with sales and logistics departments for seamless operations
Qualifications:
- Bachelor's degree in sales management, international trade, or a related discipline
- Proven track record in a comparable position
- Familiarity with software applications (ERP, CRM, Excel, etc.)
- Excellent written and verbal communication abilities
- Capacity to operate independently as well as part of a team
- Detail-oriented, organized, and focused on customer satisfaction
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