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As an Academic Programme Consultant, you will play a crucial role in promoting GUS Germany GmbH's educational offerings to prospective students through various communication channels, including phone and email. This position is integral to our sales team and focuses on managing the student pipeline from the initial inquiry to the completion of tuition fee payments.
Your role will involve working independently, overseeing the consultative sales process while adhering to established guidelines and procedures. A comprehensive understanding of relevant systems, GUS products, and the educational landscape is essential. You will be expected to meet set targets and effectively organize your daily tasks to achieve clear objectives.
Independence and initiative are key, as you will need to adapt to shifting priorities and work conditions, making decisions within defined parameters. This may also involve addressing complaints and resolving issues that require collaboration with other departments.
Typically, you will set and monitor performance standards within your area, seeking opportunities to enhance operational efficiency and service quality through process improvements.
Requirements
Delivering personalized guidance to prospective students
Assisting students throughout the entire application process, from initial discussions to finalizing their enrollment with GUS.
Identifying potential career paths for students and aligning them with specific GUS programmes.
For international students:
Providing information on visa and immigration matters, ensuring compliance.
Addressing inquiries from students regarding various programmes.
Building rapport to establish trust and engage potential students.
Delivering exceptional customer service to all students and stakeholders, ensuring timely and efficient support that encourages enrollment with GUS.
Managing student inquiries from potential partners.
Offering tailored advice consistently.
Representing GUS with a positive and professional demeanor at all times, fostering a favorable image of the institution.
Overseeing student applications from initial inquiry to tuition fee payment.
Essential
Experience in sales.
Why Us?
GUS Germany GmbH is dedicated to equipping students with the skills necessary to become influential leaders in a dynamic business environment. Our mission is to provide students with a comprehensive understanding of business operations and the factors that contribute to economic success. We offer industry-relevant programmes that emphasize the development of practical entrepreneurial skills essential for professional achievement.
Located centrally, we are an international educational institution committed to academic excellence and a member of Global University Systems (GUS), providing extensive career opportunities for our students and staff.
About UsGUS Germany GmbH is part of a vibrant network of higher education institutions, serving over 15,000 students across Germany and beyond. We prepare students for impactful global careers, offering accessible and high-quality education to nurture future industry leaders.
With a focus on entrepreneurship, leadership, and success, our programmes empower students with the mindset needed to lead and thrive, fostering an inclusive, innovative, and supportive learning environment.
Our mission is to shape the future by cultivating exceptional talent and driving positive change in the competitive international business landscape.