Safety and Compliance Lead

il y a 6 jours


Paris, Île-de-France Yubo Temps plein

About Yubo

Yubo is a live social discovery app that makes it easy for Gen Z to make new friends and hang out online. As a platform serving teens and young adults, safety is a top priority. We're seeking a Trust & Safety Operation Manager to join our team and help us ensure the safety and well-being of our users.

Key Responsibilities

  1. Develop and implement strategies to optimize workforce management and coverage
  2. Support our Head of Safety in scaling our safety team
  3. Implement tools and processes to improve team efficiency and productivity
  4. Continuously monitor and improve workforce management practices
  5. Support the development of our managers' skills and expertise
  6. Ensure operational risks are mitigated and managed effectively

Requirements

  • 7 years of experience, including > 3 years as a manager of managers
  • Scale-up experience
  • Experience in customer success or customer support, or safety
  • Specific knowledge: scaled an operational team, implemented productivity tools
  • Nice to have: BPO management, recruitment, international experience, English C2, French B2-C1

Our Culture

We're a team of innovators, thinkers, and doers who are passionate about creating a safe and welcoming community for our users. We prioritize innovation, velocity, team player, excellence, and leadership in everything we do.



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