IT Endpoint Management Specialist
il y a 4 semaines
At Holland & Knight, we are seeking a highly skilled IT Endpoint Management Analyst to join our team. As a key member of our IT department, you will be responsible for implementing and maintaining Enterprise-class products to support Windows desktops and server environments.
Key Responsibilities:- Work with other teams to understand and help with any necessary integrations with products maintained by the Endpoint Management team.
- Design, implement, and maintain a standard desktop platform for firm applications.
- Microsoft Deployment Toolkit (MDT) SCCM Integration for task sequence creation and maintenance.
- Gold image creation with Windows 10 for both physical and Virtual Desktop Infrastructure (VDI).
- Autopilot configuration and deployment using Microsoft Intune.
- Create and evaluate standardized installations for approved applications to automate delivery to endpoints.
- Software update patch management using SCCM and Ivanti Patch for SCCM.
- Patching of Microsoft operating systems, Microsoft Office products, and third-party products such as Java, Zoom, Flash, Adobe Acrobat, etc.
- Knowledge with creation/implementation/maintenance of Microsoft Group Policy and Intune policies for management of the Windows desktop environment.
- Basic knowledge with scripting in Windows PowerShell.
- Develop and manage Quality Assurance processes to provide assurance and credibility that workstations and deployments function correctly.
- Consult with technical staff and users on the evaluation and integration of new and/or specialized technologies.
- Maintain up-to-date knowledge of PC hardware specifications and configurations.
- Ability to triage issues; work with internal teams and vendor support to drive resolution.
- Generating reports and report templates to show compliance with current policies and deployments.
- Incident and problem response through the Service Now ticketing system.
- Special project and duties as assigned.
- Bachelor's degree in a related field.
- 2+ years of experience in an enterprise environment with System Center Configuration manager (SCCM) and/or Intune.
- 4+ years supporting desktop/server systems in an enterprise environment.
- Key Requirements:
- Application delivery automation.
- Patch management.
- Endpoint imaging.
- Package creation, management, and deployment.
- Configuration baselines.
We offer a comprehensive benefits package, including generous paid time off, eleven paid holidays per year, time off for bereavement or jury duty, paid leave for new parents, comprehensive medical, dental, and vision plans, life and AD&D insurance, short and long-term disability insurance, tax-advantaged accounts for health care expenses, FSA for dependent care, supplemental AFLAC policies for medical care, excess liability coverage, health advocacy services, behavioral health and counseling resources for all family members, 401(k), profit sharing, pre-tax transit and parking program, backup care for children and adults, senior care planning support, and resources for individuals with development disabilities and their caregivers.
Holland & Knight is committed to hiring and retaining a diverse workforce and is an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.
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