Space Operations Engineer
il y a 4 semaines
Customer Success Specialist
Loft Orbital is seeking a highly skilled Customer Success Specialist to join our team. As the primary point of contact for customers, you will be responsible for ensuring exceptional customer experiences throughout mission deployments. With a strong background in technical knowledge and a passion for problem-solving, you will work closely with customers and internal stakeholders to develop and deploy missions within the Loft framework.
About This Role:
- Collaborate with customers to identify and address their needs, providing tailored solutions to meet their objectives
- Work closely with internal teams to refine Cockpit's functionality, ensuring it meets the evolving needs of customers
- Develop and implement automation improvements to enhance mission planning and payload operations
- Translate customer feedback into actionable insights, driving feature roadmap development
Requirements:
- Minimum 3 years of experience in space operations or a related field, with exposure to satellite operations and/or assembly, integration, and test
- Experience with software development, testing, and DevOps, with a focus on Python scripting and Docker containers
- Preferred: Experience with GNC / Orbits and GraphQL
Our Benefits:
- Equity and a competitive salary
- Up to 35 days of Paid Time Off and flexible working hours
- Health and life insurance, and lunch vouchers
- Cross-office travel opportunities and company off-sites
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