Specialist Customer Service Representative
il y a 1 semaine
Job Summary
We are looking for a skilled Specialist Customer Service Representative to join our team at SIX. The successful candidate will be responsible for generating fee schedules for customer contracts and handling the billing process, including accruals.
Main Responsibilities
- Generating fee schedules for customer contracts and handling the billing process, including accruals
- Ensuring accurate management of licenses data
- Ensuring compliance with data regulations
- Consulting and supporting customers on products, functionalities, data, prices, exchanges and claims
- Participating in and monitoring customer and internal global projects
Requirements
- At least 2 years of work experience in a similar environment in financial services middle office
- Proven administration experience with strong organizational skills
- High understanding of quality and reliable working methods combined with great independence, Clear customer focus and excellent communication skills
- Team player with strong interpersonal skills and Able to work under pressure
- Flair for figures and fluent in French and English
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