Community Engagement Specialist

il y a 10 heures


Paris, Île-de-France Aplo Temps plein
About the Role

We are seeking a highly skilled Community Manager to join our team at Aplo. As a key player in our marketing efforts, you will be responsible for driving digital engagement around our brand and connecting with our users on social media.

Key Responsibilities:
  1. Community Engagement:

Maintain a consistent brand presence across social media platforms, including Instagram, TikTok, Facebook, and X.

Address comments and questions promptly, ensuring a smooth flow of communication with community members.

Engage with influencers we are working with on ads to promote meaningful discussions and enhance brand visibility.

  1. Content Management:

Source deals and trends for social media platforms.

Evaluate content engagement and refine strategies as needed.

Audit and recommend the best tool for the community manager to ensure that no comment is missed and that operations are efficient.

  1. Feedback and Insights:

Gather and relay community feedback to appropriate internal teams.

Address recurring community queries by creating informative content or directing to existing resources.

Represent the community in internal discussions, ensuring their perspectives are considered in product development and other areas.

  1. Cross-Functional Collaboration:

Coordinate with departments like marketing, product, and care teams for unified community strategies.

Contribute to the creation of community-specific campaigns aligned with broader company goals.

Present community engagement metrics and trends to guide strategy adjustments.

This role is ideal for someone with a keen grasp of social media nuances, excellent communication skills, and an ability to manage online brand interactions.

Requirements:

We are looking for a candidate with:

  • 1+ year of experience in social media or community management.
  • Native or bilingual in French and perfect English proficiency.
  • Proven ability to develop and execute effective community engagement strategies.
  • Strong skills in building and nurturing relationships with community members.
  • Proficiency in curating and creating engaging content for community platforms.
  • Experience in moderating community interactions and enforcing community guidelines.
  • Ability to utilize data analytics tools to gather insights on community engagement.
  • Track record of successfully growing and expanding online communities.
  • Effective collaboration with cross-functional teams.
What We Offer:

We offer a dynamic and innovative work environment, opportunities for professional growth and development, and a competitive compensation package.

Our recruitment process includes a 15-minute call with the hiring manager, a 45-minute personality interview with two team members, a case study followed by a 45-minute debrief, a 45-minute founders interview, and reference calls.

You might also be invited to meet other team members at the office for a coffee or a drink.



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