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Team Supervisor for Train Operators

Il y a 3 mois

Paris, Île-de-France SNCF Temps plein
Job Title: Team Supervisor for Train Operators

Company Overview:

SNCF stands as a premier transportation entity, dedicated to linking regions through a blend of mobility solutions. Emphasizing reliability and efficiency, SNCF's workforce guarantees the seamless functioning of both long-distance and high-speed rail services, enhancing public transport appeal with tailored regional options.

Role Overview:

In the capacity of Team Supervisor for Train Operators, your role will be pivotal in executing the strategic objectives of the organization within your unit. You will oversee a group of train operators, focusing on performance enhancement, technical competencies, safety protocols, and a strong customer service orientation.

  • Deliver customized assistance to train operators
  • Evaluate skill gaps and responsibilities among operators
  • Tackle service quality challenges and initiate corrective measures
  • Supervise and elevate the service standards of operators
  • Ensure comprehensive daily reporting, effective team communication, and adherence to safety regulations
  • Engage in visual management updates
  • Assist operators in delivering passenger information
  • Conduct annual individual and professional assessments
  • Guide team members in their personal and career development
  • Participate in training assessments
Candidate Profile:

The ideal candidate will possess a Bachelor's degree, an engineering diploma, a business school qualification, or a master's degree in a related field. Previous experience in a managerial role is advantageous.

Compensation and Benefits:

SNCF's remuneration framework is designed to acknowledge expertise, professionalism, and dedication. Your compensation package will encompass fixed salary components along with individual or collective performance bonuses. Additional allowances and incentives may be available depending on the specific role. Benefits such as housing support, social security, travel perks, savings plans, and more are offered. All positions are inclusive of individuals with disabilities.

Salary Range:

Compensation is set between 35 and 42 K EUR, commensurate with experience, including an individual performance bonus of up to 10% (excluding variable components).