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Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Food and Beverage Operations Manager", "Job Description": "About the Role:We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at La Cigale Hotel in Doha. As a key member of our Food and Beverage division, you will be responsible for leading and managing the day-to-day operations of our Food and...
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il y a 3 semaines
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il y a 3 semaines
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Food and Beverage Operations Manager
il y a 16 heures
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Food and Beverage Operations Manager
il y a 6 jours
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il y a 7 jours
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Food and Beverage Operations Manager
il y a 1 mois
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Assistant Food and Beverage Manager
il y a 6 jours
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Summary:We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Accor. As a key member of our Food and Beverage division, you will be responsible for leading and managing the day-to-day operations of our Food and Beverage division, ensuring all service standards are followed.Key Responsibilities:Lead and...
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Food and Beverage Operations Manager
il y a 1 semaine
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Food and Beverage Operations Manager
Il y a 2 mois
Company Overview
ORIENT EXPRESS
A symbol of luxury travel since 1883, Orient Express is a prestigious brand recognized for its rich heritage and cherished by generations. As part of the Accor Group, it stands at the forefront of ultra-luxury hospitality, currently undergoing an exciting transformation and expansion.
The essence of Orient Express captures the sophisticated spirit of travel, inviting guests to experience the journey as a destination. With a remarkable portfolio that includes the iconic Orient Express train, the Orient Express La Dolce Vita, and the upcoming Orient Express Silenseas, the brand is dedicated to delivering extraordinary travel experiences to a new generation of explorers.
As it shapes the future of luxury hospitality, Orient Express is committed to enhancing the employee experience and fostering growth.
Orient Express Silenseas
Continuing the legacy of luxury trains, the Orient Express Silenseas will be the world's largest sailing ship, set to revolutionize maritime history. This exceptional project is a collaboration between Accor and Chantiers de l'Atlantique, showcasing extraordinary design and comfort, with its maiden voyage planned for 2026.
Shipping HoldCo
The vessels of Orient Express Silenseas will be managed by Shipping HoldCo, a subsidiary of Accor Luxury & Lifestyle, responsible for the construction and operation of these magnificent ships.
Job ResponsibilitiesThe OE Hospitality Operations F&B Manager plays a pivotal role in assisting the OE VP Yacht Hospitality in overseeing all activities related to yacht cruise operations and hotel openings. This position is essential for ensuring operational excellence, financial success, and high-quality service for both the land-based team and onboard crew.
Reporting directly to the OE VP Yacht Hospitality, the responsibilities include:
- Overseeing all facets of hotel operations aboard the fleet, focusing on hospitality and catering services.
- Collaborating with various departments to guarantee safe and efficient ultra-luxury operations of the sailing yacht vessels.
- After the ships' delivery, providing recommendations for the development of executives and staff, including on-land personnel and crew, in line with Accor & Orient Express Talent Management guidelines.
- Acting as a brand representative, working closely with the Orient Express brand team.
- Maintaining positive relationships with Owners, supervisors, team members, and corporate offices.
- Partnering with executives and stakeholders to create and implement strategic plans aimed at enhancing operational efficiency and profitability.
- Ensuring guest experiences consistently meet the highest industry standards.
- Collaborating with the OE team onshore to design a unique, memorable experience that integrates navigation, hotel, F&B, and shore activities.
Detailed Responsibilities
Construction Oversight
- Provide insights on luxury hospitality industry standards.
- Review crew allocations to ensure optimal service levels.
- Assess overall service flow and guest circulation.
- Advise on linen management and distribution.
- Evaluate food and beverage quality and service logistics.
- Lead the design process for guest-facing operations.
- Offer recommendations for operational needs.
- Inspect equipment in galleys and service areas.
Cruise Line Development
- Contribute to scheduling and operational logistics.
- Develop standard operating procedures aligned with brand standards.
- Organize crew training to uphold OE values.
- Implement strategies for efficient yacht operations.
- Ensure compliance with safety and environmental standards.
- Manage budgets for hotel operations.
- Monitor industry trends related to cruise operations.
- Participate in reporting and meetings as necessary.
- Oversee contracts with third-party service providers.
Operational Management
- Prepare operational guidelines for hotel staff.
- Collaborate with catering partners to create operational manuals.
- Conduct audits to ensure compliance with guidelines.
- Engage with crew for feedback and relationship building.
Human Resources Management
- Anticipate future hiring needs and establish crew loyalty programs.
- Regularly assess staffing requirements and adjust as needed.
- Provide input for crew job descriptions.
- Develop training plans for crew members.
- Ensure training meets guest and partner expectations.
Marketing, Logistics, and Finance
- Conduct market surveys to understand competition.
- Develop logistics strategies for year-round yacht supply.
- Support financial monitoring and reporting processes.
- Implement tools to maintain upscale operational standards.
- Undertake special projects as assigned by the OE VP Yacht Hospitality.
Qualifications
- Strong leadership capabilities with a focus on team motivation.
- Excellent communication skills, both verbal and written.
- Ability to liaise effectively with internal and external stakeholders.
- Strong organizational skills for managing complex operations.
- Detail-oriented with a commitment to high standards.
- Exceptional customer service orientation.
- Adaptability to dynamic environments.
- Analytical skills for strategic planning.