Business Automation Specialist

il y a 2 semaines


Colombes, Île-de-France Coface Group Temps plein
Job Title: Business Analyst Projects Management Job Description: We are seeking a highly skilled Business Analyst to lead our automation initiatives in the Western European Region. As a key member of our team, you will be responsible for implementing innovative solutions across various departments, driving process improvements in coordination with the BPM team, and ensuring coherent roadmaps of automation projects with the roadmap of BPM. Key Responsibilities: * Develop and execute a comprehensive automation plan for WER aligned with organizational goals and country-specific situations. * Identify and prioritize opportunities for automation across different business functions. * Process Optimization: In coordination with the head of Business Process Management for WER, join process optimization efforts to streamline workflows, tools, and other automation solutions to improve overall efficiency. * Ensure coherent roadmaps of automation projects with the roadmap of BPM. * Collaborate with cross-functional teams to identify bottlenecks and implement effective solutions. * Performance Metrics and Steering: Define and monitor key performance indicators (KPIs) to measure the success of automation initiatives (before/after). * Regularly report on the impact of automation efforts to stakeholders. * Evaluate, select, and implement simple automation technologies and tools. * Oversee complex implementations with IT counterparts. * Oversee the integration of automation solutions into existing systems and processes. * Report efficiency gains before and after automation implementation. * Collaborate with internal stakeholders: Business Process Manager peers in WER, WER Functions and Countries, Business Technology teams, and Global Operations teams. * Work closely with IT, operations, and other departments to ensure seamless integration of automation solutions. Qualifications: * ~5 years of experience in a similar role with a proven track record of implementing successful automation initiatives (of medium complexity). * ~ In-depth knowledge of Microsoft tools (Excel, SharePoint, Power BI) and medium knowledge of RPA technologies. * ~ Excellent communication and interpersonal skills. * ~ Ability to analyze complex processes and identify areas for improvement and automation. * ~ Strong leadership and project management skills. Experience in Credit Insurance is a plus. #J-18808-Ljbffr

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