Service Coordinator

il y a 4 semaines


Orléans, Centre-Val de Loire, France Agilent Temps plein

Agilent Technologies Inc. stands at the forefront of delivering cutting-edge instruments, applications, and services tailored for laboratories within the life sciences and diagnostic sectors. We are currently collaborating with a prominent pharmaceutical organization and are in search of a Service Coordinator to enhance our client's operations.

As a Service Coordinator, your primary role will involve the effective orchestration of maintenance tasks on-site, ensuring a high level of client satisfaction, and overseeing a variety of administrative responsibilities. Your key duties will encompass:

  • Acting as the representative of Agilent, ensuring exceptional client satisfaction
  • Scheduling engineer visits and coordinating service operations
  • Facilitating service interventions and serving as the main contact for client inquiries
  • Building and nurturing successful client relationships
  • Overseeing service support and addressing contract-related inquiries
  • Executing administrative functions and tracking performance metrics
  • Monitoring monthly expenditures and preparing financial reports

We seek a proactive individual with a background in administration, customer relations, or technical domains. Fluency in French and a solid command of English are essential, alongside strong interpersonal and communication skills. The ideal candidate should demonstrate autonomy, a client-focused approach, and possess excellent organizational and planning capabilities.

In return, we provide a platform to make a meaningful contribution within a large organization, enhance your professional skills, and be part of a collaborative and dynamic team. You will benefit from competitive remuneration and perks, along with opportunities for training and career advancement to thrive in your position.


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