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Spa Therapist

Il y a 2 mois


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Title: Female Spa Therapist

Join our esteemed team at SLS Dubai Hotel and Residences, a luxury lifestyle 5-star city hotel under the Accor group umbrella. As a Female Spa Therapist, you will be part of a unique cabinet of curiosities that delights guests with its striking design and exceptional service.

Key Responsibilities:
  • Conduct spa treatment consultations and identify potential contraindications to ensure a safe and enjoyable experience for our guests.
  • Perform beauty therapy treatments, massage, and body therapy treatments to the highest standard, providing personalized advice and promoting our home-care well-being programs.
  • Offer after-care advice to our members and guests, ensuring their satisfaction and loyalty.
  • Achieve retail sales targets by promoting our products and services effectively.
  • Maintain treatment rooms and therapy areas to the highest standards of cleanliness and hygiene, adhering to our sanitation and sterilization policies.
  • Ensure all equipment is serviced regularly as part of our preventative maintenance program.
  • Deliver exceptional customer service by conducting spa tours and consultations, providing personalized advice, and promoting our facilities, treatments, and products.
  • Assist during spa promotions and events, contributing to a memorable experience for our guests.
  • Support marketing and public relations efforts, highlighting our unique selling points and services.
  • Stay up-to-date with all services and products offered, ensuring a comprehensive knowledge base.
  • Uphold the highest standards of sanitation and sterilization, adhering to local laws and our spa's policies and procedures.
  • Perform prep work, clean, and restock treatment rooms as required, maintaining a seamless experience for our guests.
  • Actively promote our spa, treatments, services, and retail offerings, as well as programs, promotions, and discounts available.
  • Handle guest inquiries and concerns professionally and courteously, ensuring a positive experience.
Requirements:
  • High School Diploma or equivalent required.
  • Active license or certification in a related field.
  • One to two years of experience in a public contact position, preferably in an upscale or lifestyle brand hotel.
  • Gracious, friendly, and fun demeanor.
  • Ability to multitask, work in a fast-paced environment, and maintain a high level of attention to detail.
  • Strong verbal and written communication skills in English.
  • Maintain positive and productive working relationships with colleagues and departments.
  • Ability to work independently and partner with others to promote a team-oriented environment.