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IT Helpdesk Technician

Il y a 2 mois

Palaiseau, Île-de-France AVL Temps plein

Position: IT Support Specialist

AVL is seeking an IT Support Specialist to enhance our technical support team. If you have a strong enthusiasm for troubleshooting and maintaining IT systems, this role may be ideal for you. Below are the key responsibilities and qualifications:

  • Provide first-line assistance for hardware and software challenges.
  • Conduct maintenance and repairs on computer systems.
  • Set up and configure workstations and software applications.
  • Manage incidents using ticketing systems.
  • Implement IT security protocols.
  • Develop and maintain technical documentation.
  • Keep abreast of the latest technological developments.

Candidate Profile:

  • Possess a Bac+2 degree in IT or equivalent professional experience.
  • Have a minimum of 2 years of experience in a related position.

Technical Expertise:

  • Proficient in Windows, Android, and iOS platforms.
  • Familiarity with ticketing systems like Jira.
  • Understanding of computer networking.
  • Experience in system administration tasks.

Personal Attributes:

  • Strong communication and customer service abilities.
  • Capability to collaborate effectively and prioritize tasks.
  • Self-motivated, detail-oriented, and organized.

What We Offer:

  • Performance-based bonuses.
  • Meal allowances.
  • Employee benefits through CSE.
  • Comprehensive health insurance.

If you are interested in this opportunity, please utilize our platform to explore job openings at AVL.