Position Title: Aesthetic Advisor

Company Overview: Marionnaud

Marionnaud stands as a premier retailer of high-end beauty products across Europe, boasting over 700 retail and online outlets in 8 different markets, with a workforce exceeding 4,200 individuals. Renowned for their skincare expertise, they are dedicated to providing exceptional customer service and have been recognized as a 'Top Employer' for three consecutive years by the 'Top Employer Institute.'

Key Responsibilities:

• Greeting and assisting customers throughout their shopping experience
• Administering facial and body care treatments
• Achieving both personal and team performance targets
• Maintaining high standards of customer service and store operations
• Consistently applying Marionnaud's service protocols
• Promoting the development of the company's proprietary and exclusive brands
• Fostering customer loyalty
• Implementing merchandising strategies as recommended
• Encouraging the use of digital services such as Click and Collect and Store to Door
• Mastering techniques in skincare and makeup, alongside product recommendations and sales
• Enhancing the overall well-being and beauty of customers

Qualifications and Skills Required:

Possession of a CAP Esthétique diploma is essential.

Prior experience as an Aesthetician in a retail or beauty institute is advantageous.

Strong knowledge of sales techniques, beauty treatments, and product information is necessary.

Awareness of social media trends is beneficial.

Digital proficiency and willingness to travel are required.

This position is inclusive and welcomes applications from individuals with disabilities.

Commitment to Diversity and Inclusion:

Marionnaud is dedicated to fostering diversity and inclusion, ensuring a welcoming environment for all individuals, whether they are customers or employees.

All personal data submitted to Marionnaud will be handled in compliance with data protection regulations and utilized solely for recruitment purposes.

Data will be retained for a period of 1 year, after which it will be anonymized or destroyed unless consent is provided to extend this duration.

For further details regarding Personal Data and how to reach Marionnaud, please refer to their Data Management Policy.