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Manager of Location Scheduling Services

Il y a 3 mois

Paris, Île-de-France Factory Mutual Insurance Company Temps plein
Manager of Location Scheduling Services

Factory Mutual Insurance Company is a premier property insurer catering to some of the largest corporations globally, offering comprehensive risk management and property insurance solutions.

Our mission is to assist clients in maintaining seamless business operations through advanced loss-prevention engineering and research, coupled with exceptional risk management expertise and support services.

Key Responsibilities:

  • Lead and mentor a team of scheduling specialists, fostering a culture of excellence in customer service both internally and externally.
  • Drive the adoption of effective scheduling methodologies and spearhead key initiatives aimed at stabilizing and enhancing critical processes, including the development of team training programs.
  • Collaborate with various departments to align with the company’s operational goals and objectives, particularly in delivering Factory Mutual products and minimizing risk exposures for our clients.
  • Work in close partnership with Global and Regional Location Scheduling Services managers to continually refine our offerings, ensuring a balance between effectiveness and efficiency that enhances client satisfaction while managing financial implications.

Qualifications:

  • Bachelor's degree in a relevant field.
  • Experience in project management is preferred.
  • Exceptional verbal and written communication skills in English; proficiency in French, Spanish, or Italian is a plus.
  • A strong focus on delivering outstanding service to both internal and external clients, alongside a solid understanding of loss prevention engineering principles.