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Global IT Operations Manager

Il y a 3 mois


La Cayenne de Seudre, Nouvelle-Aquitaine, France Select Assistants Temps plein

We are seeking an experienced IT Manager to oversee our global IT operations at Select Assistants. In this pivotal role, you will be responsible for leading a remote team dedicated to the upkeep and advancement of our IT systems. Your expertise will be essential in ensuring smooth daily IT functions.

Key Responsibilities:

  • Supervise and manage daily IT support requests, ensuring prompt attention and resolution.
  • Track performance metrics to enhance team efficiency and ensure service standards are consistently met.
  • Establish effective communication channels with team members and users to support seamless remote collaboration.
  • Act as the primary point of contact for intricate IT challenges, offering expert assistance and solutions.
  • Oversee the progress of IT projects, ensuring adherence to timelines and quality benchmarks.
  • Regularly assess systems for necessary updates and security patches, ensuring compliance with best practices.
  • Propose innovative solutions to enhance IT operations and facilitate team development.

Ideal Candidate Profile:

Qualifications:

  • Demonstrated experience in managing international IT teams, with a solid grasp of remote work dynamics.
  • Proficient in Office 365, Azure, Intune, and network troubleshooting, including familiarity with SonicWall.
  • Ability to effectively juggle multiple IT projects and disciplines.
  • Exceptional communication skills in English, capable of fostering relationships and leading teams across various time zones.
  • Proven capability to function at a high technical level while maintaining a focus on strategic management.
  • Technical proficiency equivalent to a Level 3 Technician.
  • A strong enthusiasm for technology, with a proactive mindset towards implementing innovative IT solutions.
  • A solid educational foundation in Information Technology or a related discipline.

This position is ideal for a committed IT professional eager to lead a diverse, global team. If you thrive in a technology-centric environment and are passionate about driving excellence, we welcome your interest in elevating our IT operations.

What We Offer:

  • Flexible working arrangements
  • Leadership opportunities
  • Collaboration with top-tier talent