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il y a 2 semaines
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Food and Beverage Service Expert
il y a 2 semaines
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Food and Beverage Service Associate
il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Food and Beverage Attendant", "Job Description": "Join Our Team at Q DiningQ Dining, a premier dining experience located within the Pullman Quay Grand Sydney Harbour, is seeking a passionate hospitality professional to join our team. As a Food and Beverage Attendant, you will be responsible for delivering exceptional customer service and...
Food Service Attendant
Il y a 3 mois
**Company Overview**
Accor is a world-leading hospitality group, offering a diverse portfolio of hotels and resorts that cater to various tastes and preferences. Joining Accor means becoming part of a vibrant community dedicated to creating unforgettable experiences for guests.
Our establishment is designed to provide a unique atmosphere, featuring multiple dining options, meeting spaces, and wellness facilities, all aimed at serving a diverse clientele.
**Position Overview**Acknowledge and welcome distinguished guests upon their arrival. Possess comprehensive knowledge of menu offerings, including ingredients, garnishes, and preparation techniques, and communicate this information to patrons courteously. Present and explain children's menus when applicable, as well as daily specials and alternative dining options. Serve and remove food and beverage items discreetly and professionally. Operate the point-of-sale system to process transactions, generate bills, and complete cash handling procedures. Manage trays, clear tables, and reset dining areas with appropriate tableware. Assess guest satisfaction and address any issues that arise, reporting to management as necessary. Adhere to cash and credit card handling protocols as outlined by the finance department. Maintain cleanliness and organization within the dining area throughout service. Ensure that condiments and supplies are adequately stocked at all times. Relay any guest feedback regarding food and beverage to management. Handle and maintain operational equipment with care. Follow safety, sanitation, and hygiene standards diligently. Foster positive working relationships with colleagues and other departments. Maintain thorough knowledge of all food and beverage services, as well as hotel amenities. Complete opening and closing duties as assigned, ensuring tables are set according to established standards. Report any deviations from established protocols to management. Ensure all service and storage areas are kept secure and tidy. Assist in minimizing waste and managing supplies responsibly. Perform light cleaning and upkeep of the dining area. Support other food and beverage outlets during busy periods as needed. Adhere to recycling practices in relation to waste management. **Qualifications**
At least one year of experience in food and beverage service. Previous experience in customer service and/or cash handling. Proficient in reading, writing, and speaking English. Maintain a polished and professional appearance at all times. Capable of effectively managing cash transactions. Strong communication skills and ability to resolve customer issues. Basic knowledge of food and beverage products. Team-oriented with excellent interpersonal skills and attention to detail. **Additional Information**
Candidates must be eligible to work in the designated location.