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Solutions Engineer Associate
Il y a 2 mois
Job Summary
Zayo is seeking a highly skilled Solutions Engineer Associate to join our team. As a key member of our organization, you will play a critical role in driving sales through operational support, designing and documenting solutions that meet specific customer requirements, and managing your own time aligned to business priorities.
Key Responsibilities
- Sales Support
- Assist the Solution Architecture Org in driving sales through operational support by utilizing GIS-based systems, previous solution designs, Zayo product knowledge, and specific requirements to support customer requests.
- Assist in the preparation of proposal responses and cost-effective solution designs.
- Solution Design
- Design and document solutions that meet specific customer requirements following Zayo's standard product offerings.
- Assist Solution Engineers as they design solutions that support current and future customer business applications.
- Planning and Logistics
- Manage your own time aligned to business priorities.
- Provide regular updates and communication to internal colleagues (sales, engineering, technical operations, commercial teams).
- General
- Adhere to all company standards and overall business professionalism.
- Demonstrate regular, consistent, and punctual attendance.
- Perform other duties as assigned.
- Qualifications
- Excellent verbal and written communication skills.
- Technical bias, someone who is interested in the finer detail.
- Consistent focus on results and goal achievement.
- Proficiency in general Microsoft and Google applications.
- Strong teamwork skills.
- Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.
- Optional Beneficial Experience
- Qualification in Telecommunications, Engineering, Economics, General Business, and or related field of study.
- Salesforce, Google Earth, ESRI, MyWorld/GE Smallworld.
- Network design (emphasis on fiber, Layer 1, 2, and 3).
- MAN technologies and structures (including WDM, and Ethernet).
- Internet technologies, functionality, and services.
- Networking protocols (emphasis on Layers 1, 2, and 3).
- Data networking technologies, functionality, and services (LAN, MAN, WAN, VPN).
- High-level understanding of Fiber Optic network design and implementation.
Rewards
- Competitive compensation including annual incentive plan.
- Hybrid working.
- Excellent benefits including health and disability insurance.
- Generous paid time off policy including 25 days paid holiday, one floating day and two volunteer days per annum.
- 15 days of RTT (reduced working time).
- Luncheon vouchers contribution.
- Activities organised by the works council.
- Employee assistance programmes including mental health, wellbeing and medical support.
