Network Engineer
Il y a 2 mois
Job Purpose
Imerys, a world leader in creating specialty solutions that improve everyday life through minerals, seeks a highly skilled Network Engineer to join its Global Network and UC team. As a key member of this team, you will play a crucial role in managing cross-regional topics and contributing to projects impacting the company's Global Network and telecoms.
This role will involve close collaboration with the Network and UC manager, Infrastructure architect, project managers, business partners, and providers. The ideal candidate will possess a good understanding of both technical and business skills, with the ability to contribute to projects involving or impacting the Group network.
Job Scope
- As a Network Engineer, you will be part of a global team with over 10 members located in various regions, including North America, South America, Asia Pacific, and Europe.
- You will be responsible for managing over 300 sites, with around 4000 installed devices, and ensuring the network contributes to making Imerys IT and OT more reliable, adaptable to business needs, and secure.
Key Tasks and Responsibilities
The Network Engineer may be involved in both Build (80%) and Run (20%) topics, depending on team activity.
Build Activities
- Contribute to global projects for the network, focusing on Imerys security to support business needs.
- Provide detailed and efficient documentation to be reused by other members of the IT community, management, or users.
- Ensure effective communication between business and technical teams to provide visibility to all stakeholders.
- Help improve and communicate the definition of Imerys Global Policies for Network.
- Be involved in pre-project assessment and designing to continually improve Imerys Networks.
- Install, configure, and maintain networking equipment in a Cisco and Palo Alto environment, including routers, switches, wireless access points, firewalls, intrusion detection systems, remote access systems, Cisco VPN Concentrators, MPLS, frame relay, BGP, EIGRP, Cisco ISE, Network Sniffer, CA Monitoring Systems.
Run Activities
- Utilize ServiceNow for IT Service and Change Management.
- Liaise with help desk support staff and users on network issues.
- Support multi-site network infrastructure across North and South America, Europe, Middle East, and Asia on a daily basis, including monitoring, troubleshooting, and resolving network-related issues.
- Analyze, diagnose, and troubleshoot complex hardware/software problems.
- Monitor systems availability, performance, utilization, and security.
- Perform network system backups and recovery.
- Track and apply patches, utilize standard software packages, and system utilities.
- Perform network asset management, including maintenance of network component inventory.
Less Frequently
- Maintain a thorough-going and comprehensive network security posture.
- Apply recommendations, knowledge, and experience for improvements to the LAN/WAN infrastructure based on the changing needs of the business.
- Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.
- Provide training and support to the network support team and help desk support staff on network issues.
- Prepare and ensure accuracy of documentation, procedures manuals.
- Aid in development of business continuity and disaster recovery plans, and maintaining current knowledge of plan executables. Respond to emergency network outages in accordance with business continuity and disaster recovery plans.
Education and Experience Requirements
Essential
- University degree in the field of IT and telecommunications systems.
- Fluent English (spoken, written, read).
- Minimum 3 years of experience in networks (LAN & WAN).
- Cloud networking knowledge.
- Networking technical knowledge: hardware, protocols, and standards, including IP, Ethernet, Cisco, VPN client, Palo Alto Prisma, BGP, SD WAN, VOIP, UCAAS.
- Security-related technical knowledge: cloud security, firewalling, proxy, SASE, DDI, Linux, SDN.
- Technological and intellectual curiosity.
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