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Operations Manager
Il y a 2 mois
About Groupe Berto
Groupe Berto is a leading company in the transportation and logistics industry, seeking a highly skilled and experienced professional to join our team as a Manager of Operations and Contracts.
Job Summary
We are looking for a seasoned operations manager to oversee the day-to-day activities of our logistics operations. The successful candidate will be responsible for ensuring the smooth execution of our transportation services, managing our fleet of vehicles, and maintaining strong relationships with our clients.
Key Responsibilities
- Operations Management
- Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
- Manage and coordinate the activities of our logistics team, including scheduling, dispatching, and monitoring of vehicles.
- Ensure compliance with regulatory requirements and company policies.
- Client Management
- Build and maintain strong relationships with our clients, understanding their needs and expectations.
- Develop and implement strategies to improve customer satisfaction and retention.
- Safety and Security
- Develop and implement safety and security protocols to ensure the well-being of our drivers and the security of our assets.
- Conduct regular safety audits and inspections to identify areas for improvement.
- Reporting and Analysis
- Develop and maintain reports to track key performance indicators (KPIs) and provide insights for business improvement.
- Analyze data to identify trends and areas for improvement.
Requirements
- Education
- Bachelor's degree in Transportation, Logistics, or a related field.
- Experience
- At least 2 years of experience in a similar role, preferably in the transportation and logistics industry.
- Skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Knowledge of transportation and logistics regulations.
What We Offer
- Competitive Salary
- A competitive salary package, including a base salary and performance-based bonuses.
- Benefits
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for Growth
- Opportunities for professional growth and development, including training and education programs.
