Room Service Attendant H/F
Il y a 3 mois
Pullman Paris Montparnasse - Room Service Attendant
The Room Service Attendant at Pullman Paris Montparnasse is essential in providing an exceptional experience for guests through outstanding service while delivering food and beverages to guest rooms or other designated areas within the hotel.
- Ensures top-notch service and effective communication with customers via phone
- Assists in the preparation and organization of Room Service equipment
- Prepares and clears Room Service trays efficiently
- Offers guidance and recommendations to guests regarding menu selections
- Maintains a high standard of service quality and adheres to hotel policies
- Possesses comprehensive knowledge of Room Service offerings and other dining options
- Follows established procedures and guidelines
- Communicates relevant information clearly and professionally to supervisors
- Supports the training of new team members in their roles
- Develops sales techniques and enhances up-selling capabilities
- Upholds cleanliness and food safety standards by following HACCP hygiene regulations
Required Skills and Qualifications
- Enthusiastic, dedicated, and dynamic
- Reliable and punctual
- Fluent in English and French
- Previous experience in food and beverage service is a plus
- Strong presentation and communication skills (frequent guest interaction)
- Excellent interpersonal skills and verbal communication
- Collaborative team player
- Proactive and organized
Benefits of Joining Our Team
- 13th-month salary after a designated period
- Meal allowance in addition to your salary
- Health insurance with significant employer contribution
- Substantial coverage for public transport costs
- Participation in the Accor group benefits
- Consistent work shifts with two consecutive days off
- Uniform provided along with laundry services
- Premium working environment in a modern hotel
- Accor Advantage Card for discounts at various locations worldwide
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