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Service and Logistics Technician for Customer Care F/H
Il y a 3 mois
AGRO-CONCEPTS is a prominent distributor of top-tier products, including ADF MILKING System, Hoofcount anti-dermatitis solution, Exoskeleton, and more. Our objective is to deliver well-recognized solutions that effectively minimize musculoskeletal disorders and working hours while improving milk quality and animal welfare.
We are on the lookout for a Technical Customer Service and Logistics Officer to support our growth strategy.
Your key responsibilities will include:
- Providing technical assistance via phone to our clientele
- Addressing customer queries both in person and over the phone
- Overseeing website and e-commerce operations, which encompass order management and invoicing
- Processing product and consumable orders, collaborating with the technical support team, managing inventory, and tracking shipments
- Administering warranty claims
Ideal Candidate Profile:
- Background in agriculture, with or without prior experience
- Essential skills: Familiarity with dairy farming, adaptability, and a basic understanding of English at the very least
Work Schedule: 35 hours per week