Digital Press Technician

Job Title: Field Service Engineer

Job Summary:

We are seeking a skilled and experienced Field Service Engineer to provide technical support to our growing customer base. As a Field Service Engineer, you will be responsible for ensuring optimum customer satisfaction with Landa's Nanographic Printing presses by providing first-class technical support and enhancing strong relationships with customers.

Key Responsibilities:

• Transfer of technical knowledge to press operators to resolve on-site technical issues
• Escalar complex issues to Landa's worldwide teams to ensure optimal and effective treatment of customer issues
• Harness technical knowledge on the technical aspects of the presses, to maximize both press production and productivity
• Availability to work flexible hours, with the ability to travel 60%-70% of the time to customers' sites (including overnight trips)
• Ability to work under remote supervision and perform well under pressure
• Excellent interpersonal skills, working with global customers and colleagues
• Excellent self-learning capabilities - always looking to deepen knowledge of existing systems, technologies, and products
• Self-motivated and able to work in a dynamic workplace
• Clear and effective English communication skills
• Experience in product support in the graphic arts industry for digital printers or offset presses
• Experience in inkjet systems - an advantage
• End to end, highly-skilled technical capabilities and strong troubleshooting skills
• Valid driving license